Information Systems Security Officer

TTEC•Austin, TX

2d•$118,000 - $130,000•Remote

About The Position

TTEC is seeking an Information Security Principal Engineer to join its Information Technology team. The global IT organization supports the enterprise and its more than 40,000 users across Customer Care, Technology Services, Strategy Services, and Growth Services. This role is part of the Care organization and contributes to the security of TTEC’s global operations. The Information Security Principal Engineer manages processes and procedures that protect information systems assets from intentional or inadvertent modification, disclosure, or destruction. The role provides technical leadership, architectural support, guidance, and direction to other functional units and global sites; owns and manages the configuration and administration of specific security tools; supports fraud detection and investigations; assists with audits; and reports on security effectiveness and recommends new procedures and tools. The anticipated compensation range is $118,000–$130,000 USD. Actual offers may vary based on geographic location, work experience, education, and skill level.

Requirements

Experience managing and implementing key information security policies and procedures.
Experience analyzing, designing, and developing new security initiatives and incorporating security into business initiatives.
Experience supporting internal and external audits and managing findings to resolution.
BA/BS degree or equivalent experience.
5–7 years of Information Security experience.
Knowledge of LAN/WAN systems, networks, and applications.

Nice To Haves

Security certifications such as CISSP, CISM, or CISA.

Responsibilities

Manage implementation of processes and procedures to cost-effectively protect information systems assets from intentional or inadvertent modification, disclosure, or destruction.
Provide technical leadership, architectural support, guidance, and direction for protecting information systems assets to other functional units and global sites.
Own and manage configuration and administration functions for specific security tools.
Assist Fraud & Compliance, Human Capital, and Operations with fraud detection, documentation, and prevention, and provide investigative support as needed.
Assist with and support Payment Card Industry, SSAE16, internal, and client audits.
Provide reports to superiors regarding data security effectiveness and recommend adoption of new procedures and tools.
Interview and make recommendations for additional staff.
Support internal and external audits and manage findings through resolution.