Information Security Operations Senior Manager

Capital Group•Irvine, CA

2d•Hybrid

About The Position

At Capital Group, you are the person we are looking for to lead enterprise-scale Identity & Access Management (IAM) operations and governance—driving consistent, resilient, and audit-ready security outcomes. As a senior leader within Global Information Security, you can translate IAM strategy into durable operating models, reliable services, and measurable risk reduction. You are highly execution-focused, accountable for outcomes, and committed to driving year-over-year maturity in a highly regulated financial services environment.

Requirements

Deep expertise in Identity and Access Management, including identity lifecycle management, access certifications, RBAC/ABAC, privileged access management, and cloud/SaaS IAM.
10+ years in cybersecurity, including 5+ years of proven leadership building, scaling, and automating high-performing operations teams, track record of driving accountability, engagement, and career growth.
Experience applying automation and analytics to improve IAM outcomes.
Successfully led managers and senior professionals in large, regulated enterprise environments.
Proven ability to translate strategy into repeatable execution and measurable results.
Understand risks related to non-human identities and emerging AI-driven access patterns.
Strong communication and stakeholder management skills, including experience working with audit and risk partners.
Experience in financial services or similarly regulated industries.
Familiar with global operating models, including follow-the-sun support structures.

Nice To Haves

Bachelor’s degree in Cybersecurity, Computer Science, or related field preferred.

Responsibilities

Lead IAM Operations and Governance organizations, including teams responsible for identity lifecycle management, access provisioning, certifications, entitlement management, and privileged access oversight.
Establish and scale a repeatable operating model that drives consistent IAM outcomes across regions, platforms, and identity types (human and non-human).
Serve as a trusted execution partner to the Head of IAM, providing transparency into delivery risk, control gaps, and operational capacity.
Ensure enterprise IAM governance processes are executed consistently, including access controls, certifications, and segregation-of-duties requirements.
Align IAM governance activities to regulatory expectations and risk priorities in financial services.
Partner with Risk, Audit, and Compliance teams to support examinations, remediate findings, and eliminate repeat issues through structural improvements.
Ensure IAM services operate as mission-critical (Tier 0) platforms with strong availability, resilience, and recoverability.
Drive operational excellence across access fulfillment, application onboarding, authentication integrity, and entitlement accuracy.
Reduce operational risk by addressing both technical and human single points of failure.
Execute IAM modernization initiatives, including workflow automation, reducing manual reviews, and improving identity data quality.
Partner with engineering and analytics teams to operationalize AI/ML capabilities for anomaly detection, access risk identification, and certification optimization.
Ensure IAM controls effectively scale to non-human identities and emerging AI-enabled systems.
Define and report KPIs and KRIs that measure control effectiveness, risk posture, service performance, and automation progress.
Deliver accurate, decision-grade metrics for leadership, governance forums, and audit transparency.
Proactively identify operational debt, control drift, and emerging access risks through data-driven insights.
Serve as a senior IAM partner to Global Technology, HR, application teams, and governance functions.
Embed IAM controls into business and technology workflows to minimize friction while maintaining strong security posture.
Influence adoption of standardized IAM practices across the enterprise.
Lead, coach, and develop a high-performing IAM leadership bench.
Establish clear accountability, decision rights, and ownership of controls.
Foster continuous learning across advanced IAM domains, including privileged access, cloud identity, and AI-related risks.