Information Security Operations Lead (Toronto, Canada)

Starling•Toronto, ON

11h•Hybrid

About The Position

To support our growth, we are looking for an experienced SOC Team Lead with Incident Response experience to join our growing cyber security function. This role will be supporting our 24/7 operational capabilities by providing coverage in working hours from Sydney and Toronto alongside our UK colleagues. As a member of the Starling Group’s SOC team, you will be working with the industry's brightest SecOps professionals to protect Starling Group’s customers, assets, and systems using the latest technologies.

Requirements

5+ years experience in an in-house SOC role and team, including cyber incident response and digital forensics function.
Experience in a similar role leading, developing and motivating a team of subject matter experts and other managers in Information and Cyber Security.
Understanding of AWS Security Solutions (or other Public Cloud Solutions)
Analysis and Incident Response experience with Cloud systems (GCP, AWS)
Experience working and supporting analytics/SIEM platforms.
Experience supporting and conducting Incident Response engagements.
Experience in endpoint based investigations.
Experience in cloud based investigations.
Experience with Incident Command and conducting Tabletop Exercises.
Experience in acting as both Commander and SME during incidents and investigations.
Be a Self Starter with the ability to lead, inspire and drive change through an organisation.
Excellent communication skills (both verbal and written), ability to communicate technical concepts to both technical and non-technical audiences.
Demonstrated teamwork and collaboration skills as part of a multi-functional team.
Time management, problem-solving and interpersonal skills.
Eagerness to learn and apply knowledge to new security challenges.
Willingness to share knowledge with the team and mentor colleagues.
A high level understanding of mobile, network and operating system security controls.

Nice To Haves

Experience in forensics: cloud (GCP, AWS); endpoint/server (Windows, MacOS, Linux); and/or network.
Any experience of programming in Python, Go and/or Java.
A Cyber/Information Security related degree and/or relevant cyber security qualification(s) would be desired but not required.
Understanding of malware analysis techniques.

Responsibilities

Lead a team of subject matter experts and analysts to ensure Information Security is managed and continuously improved in line with Bank policy and procedure.
Supporting the development and progression of the Information Security Analyst team from both a technical and professional perspective.
Incident Triage, Response, and Investigations based on Alerts received from multiple sources which include: Cloud Infrastructure/Security, Endpoint Detection and Response, Perimeter detection tooling.
Conduct Quality Assurance for Triage case handling, mitigation actions and shift handover, collating lessons learned and implementing improvements where required.
Interpret logs from a variety of sources (e.g. cloud, endpoint, network) to identify root cause and determine next steps for containment, eradication and recovery as part of incident response activities.
Work together with other teams in the organisation to analyse, contain, eradicate and recover from cyber security incidents.
Continuous development and maintaining of incident handling, response and readiness processes.
Support the wider SecOps team with detection engineering - creating and optimising analytic triggers to enhance alert efficacy - and threat hunting based on threat intelligence.
Documentation of incidents and investigations, including analysis findings, containment steps and root cause.
Plan and participate in Tabletop Exercises.
Present investigation findings to technical and non-technical audiences.