Information Security Manager - IAM Operations

Wells Fargo Bank•Chandler, AZ

4d•Hybrid

About The Position

Wells Fargo is seeking an Information Security Manager to join our Cybersecurity Technology group. The Cybersecurity group is responsible for protecting the company from cyber threats, engaging with Wells Fargo businesses, assessing information security risk, providing identity services, performing security engineering, and operating the Cybersecurity function. This Information Security Manager will be responsible for leading IAM operational teams and building a cross-trained organization that can effectively support multiple processes and functions. This role drives operational excellence, develops talent, promotes knowledge sharing, and ensures team members gain the skills necessary to provide coverage across critical functions. This manager will partner with stakeholders to deliver secure, compliant, and efficient access management services while improving workforce flexibility, resiliency, and employee development.

Requirements

5+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience in Information Security operations management or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience

Nice To Haves

5+ years of Identity Access Management experience preferred
2+ years of Technology or Business controls experience
2+ years related work experience in financial industry operations or systems
Strong understanding of IAM frameworks, identity governance, and security best practices
Familiarity with IAM technologies such as Okta, SailPoint, Microsoft Azure AD, CyberArk or similar platforms
Familiarity with authentication protocols (SAML, OAuth, OpenID Connect, LDAP) and compliance frameworks
Proven ability to manage IAM projects, optimize processes, and drive operational efficiencies
CISSP, CISM, or other relevant information security professional certifications

Responsibilities

Manage and optimize IAM business operations, ensuring alignment with organizational security and business objectives
Investigate security incidents and recommend corrective action or risk treatment plans
Provide training to users on IAM policies and procedures and offer expert troubleshooting and support for IAM-related issues
Collaborate with IT, cybersecurity, HR, and business teams to enhance IAM processes, automation, and efficiency
Develop IAM business strategies, metrics, and reporting to measure effectiveness and compliance
Support IAM program initiatives, including role-based access control (RBAC), privileged access management (PAM) and identity lifecycle management
Ensure seamless onboarding, offboarding and access review process to maintain security and minimize risks
Manage IAM-related projects, driving continuous improvements in identity governance, workflows, and user experience
Act as a liaison between business stakeholders and IAM technical teams to translate business needs into actionable IAM strategies
Monitor and enhance IAM risk management processes, ensuring timely mitigation and security gaps
Work with vendor, auditors, and regulatory bodies to ensure IAM operations adhere to best practices