Information Security Coordinator

Fanatics Collectibles•Los Angeles, CA

1d•$88,550 - $120,000

About The Position

The Information Security Coordinator supports the Information Security organization by driving the lifecycle of security findings, vulnerabilities, and audit items across multiple pipelines. This individual contributor role reports to the CISO and is responsible for creating, triaging, and assigning security tickets; tracking remediation progress against defined SLAs; following up with stakeholders to push items to closure; and compiling regular status reports, metrics, and presentations for leadership. The Information Security Coordinator works cross-functionally with Security Operations, Application Security, and Governance, Risk & Compliance (GRC) teams to ensure that security work is visible, prioritized, and completed on schedule. The ideal candidate brings strong organizational skills, comfort with multiple ticketing and reporting platforms, and a proactive communication style that keeps remediation efforts on track.

Requirements

Bachelor’s degree in Information Security, Information Technology, Business Administration, or a related field (or equivalent experience)
3–5 years of experience in security operations, IT project management, or a related coordination role within a security organization
Demonstrated experience managing tickets and tracking remediation multiple security disciplines
Proficiency with multiple ticketing and project management platforms
Strong understanding of SLA frameworks and the ability to build and maintain SLA tracking and reporting mechanisms
Excellent organizational skills with rigorous attention to detail and the ability to manage high volumes of concurrent items
Strong written and verbal communication skills; comfortable producing executive-level reports and facilitating cross-functional meetings
Analytical mindset with the ability to synthesize data from multiple sources into clear, actionable insights
Self-starter with a proactive follow-up style; comfortable holding peers and senior stakeholders accountable to deadlines
Collaborative and adaptable, able to operate effectively across teams and adjust to shifting priorities

Nice To Haves

Familiarity with common security frameworks and concepts (e.g., CVE/CVSS, OWASP, NIST, SOC 2, ISO 27001) is preferred
Relevant certifications such as CAPM, Security+, or similar are a plus

Responsibilities

Create, triage, and assign security tickets across Vulnerability Management, AppSec / Penetration Testing, and GRC / Audit Finding pipelines among others, ensuring each ticket is accurately categorized, prioritized, and routed to the appropriate owner
Monitor ticket queues daily, follow up with assignees, and escalate overdue or at-risk items to drive timely remediation
Track and enforce SLA compliance for each pipeline; flag breaches early and work with stakeholders to develop remediation plans
Compile and distribute regular (weekly, monthly, quarterly) status reports and dashboards summarizing ticket volume, aging, SLA adherence, and remediation trends across all security pipelines
Develop and maintain metrics that provide leadership with clear visibility into the health and progress of security remediation efforts
Present findings and status updates to security leadership and cross-functional partners
Operate across multiple ticketing and project management tools and maintain data consistency between systems
Partner with Vulnerability Management, AppSec, GRC, IT, and Engineering teams to ensure findings are understood, accepted, and remediated by the appropriate owners
Facilitate regular remediation review meetings, prepare agendas, capture action items, and follow up to ensure accountability
Support audit and compliance activities by ensuring findings are tracked to closure and evidence of remediation is documented
Identify recurring bottlenecks, patterns, and root causes of SLA misses and propose solutions to security leadership
Assist with onboarding new security tools or pipelines into the ticket management framework
Maintain a strong understanding of the organization’s security policies, standards, and risk tolerance to contextualize prioritization decisions