Information Security Compliance Associate

Case IQOttawa, ON
CA$65,000 - CA$80,000Remote

About The Position

Case IQ is a leading B2B SaaS company in the governance, risk, and compliance (GRC) space, helping organizations build safer, more accountable workplaces. We offer a comprehensive suite of solutions that enable organizations to move from reactive approaches to proactive risk management. Our software helps teams across compliance, HR, legal, and investigations report, manage, investigate, and prevent workplace risk - including ethics violations, fraud, harassment, discrimination, security incidents, and third-party issues - so they can better protect their people, culture, and business. Backed by over 25 years of domain expertise and trusted by Fortune 500 companies, Case IQ has supported the management of millions of cases and helped mitigate billions in financial and reputational risk. Role Summary We are looking for an Information Security Compliance Associate to support Case IQ's security, privacy, and compliance program under the direction of the Director of Information Security. This remote-first role is a strong fit for an early-career professional who is interested in information security, compliance, audit support, and documentation within a growing security program. In this role, you will help maintain policies and compliance documentation, support customer and vendor security questionnaires, organize audit evidence, assist with security and compliance tools, and work cross-functionally with IT, Security, and internal stakeholders to support established security controls and processes. While the role is remote, we are seeking candidates based in the Ottawa area.

Requirements

  • Foundational knowledge of information security and compliance concepts
  • Experience editing or maintaining policies, procedures, or compliance documentation
  • Exposure to audits, risk assessments, or security questionnaires
  • General technical understanding of IT systems, endpoints, and networks
  • Familiarity with endpoint or device management tools (e.g., CrowdStrike, MDM)
  • Strong organizational skills and attention to detail
  • Clear written and verbal communication skills
  • Ability to work cross-functionally and follow established processes
  • Exercise the highest level of discretion in the handling and protection of all data and sensitive information.

Nice To Haves

  • Exposure to frameworks such as SOC 2, ISO 27001, GDPR, or NIST CSF.
  • Familiarity with GRC or compliance automation tools.
  • Entry-level security or compliance certifications.

Responsibilities

  • Support the company’s security and compliance program under the direction of the Director of Information Security
  • Maintain and update security, privacy, and compliance policies and documentation
  • Assist with customer and vendor security questionnaires, including evidence collection
  • Support internal and external audits by organizing evidence, tracking requests, and coordinating with internal teams
  • Help manage and operate compliance and security tools (e.g., GRC platforms, monitoring tools)
  • Track changes to security and regulatory requirements and flag potential impacts
  • Partner with IT and Security teams to support systems for network, endpoint, and user controls (e.g., EDR, MDM)
  • Respond to security and compliance inquiries from internal and external stakeholders

Benefits

  • Work remotely within a flexible work environment (our team spans 7 countries).
  • Competitive company-paid benefits plan.
  • Generous professional development budget.
  • Half-day Fridays in the summer + weekly meeting-free time blocks.
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