About The Position

The IAM Authentication Product Owner is responsible for the strategic direction, roadmap execution, and operational management of enterprise authentication services. The role serves as a liaison among business stakeholders, engineering teams, cybersecurity, and operations to deliver secure, scalable, and user-friendly authentication solutions. The ideal candidate has extensive experience with identity and authentication services in large, highly regulated organizations, particularly in financial services. The product owner manages the lifecycle, roadmap, and backlog for enterprise authentication services, drives identity modernization, and ensures authentication platforms and processes align with cybersecurity policies, regulatory requirements, audit controls, and identity governance standards. The role also focuses on operational excellence, governance, vendor and engineering coordination, and measurement of authentication service performance and user satisfaction.

Requirements

  • 10 or more years of experience in identity and authentication services within large, highly regulated organizations; financial services experience is preferred.
  • Deep knowledge of enterprise workforce authentication technologies, including Active Directory, Microsoft Entra ID, Okta, MFA, SSO, password management, SSPR, Conditional Access, Windows Hello for Business, FIDO2/passkeys, and identity governance capabilities.
  • Experience supporting and governing Active Directory, Microsoft Entra ID, Okta Identity Provider, and password management platforms.
  • Understanding of hybrid identity environments, password lifecycle management, credential security best practices, identity governance, and access controls.
  • Strong agile delivery practices and a customer-focused mindset.

Nice To Haves

  • Experience in financial services.

Responsibilities

  • Own the product lifecycle, roadmap, and backlog for enterprise authentication services, including Microsoft Entra ID, Active Directory, Okta, MFA, SSO, Windows Hello for Business, and password management.
  • Partner with business, security, engineering, and infrastructure teams to define requirements, prioritize work, and deliver secure and compliant authentication capabilities.
  • Drive identity modernization initiatives, including cloud authentication adoption, Conditional Access, self-service password reset, and authentication platform migrations.
  • Manage authentication and directory-related risks by aligning services with cybersecurity policies, regulatory requirements, audit controls, and identity governance standards.
  • Monitor platform health, resolve product issues, and drive continuous service improvements.
  • Establish and maintain authentication standards, onboarding patterns, and governance processes for new applications and enterprise identity services.
  • Coordinate with vendors, architects, and engineering teams to evaluate new capabilities and ensure successful delivery of authentication initiatives.
  • Define and track KPIs such as authentication availability, MFA adoption, password reset reduction, and user satisfaction.

Benefits

  • Medical coverage through Blue Cross Blue Shield, with two plan options.
  • Dental and vision coverage.
  • Life, critical illness, and accident insurance through Unum.
  • Flexible Spending Account and Dependent Care FSA options through Navia.
  • Health Gap Insurance through Sun Life.
  • 401(k) retirement plan through The Standard, with eligibility after six months.
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