Information Representative - Casual/Per Diem

UPMC • Harrisburg, PA

6d • Onsite

About The Position

Harrisburg and Community Hospital are looking for a Casual/Per Diem Information Representative to join their team. This position would support both campuses. This is a true casual/as needed schedule. The schedule is flexible, but it varies times and days. Ability to pick up extra shifts but will work at least 2 shifts a month. Weekends and 1 holiday a year are included. Apply today! The purpose of this role is to greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Requirements

• Completion of High School graduation.
• 1 year of minimum experience in a similar position.
• Excellent communication and customer service skills essential.
• Basic knowledge of Windows software needed.
• Act 34

Nice To Haves

• Experience working in a health care environment helpful.

Responsibilities

• Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
• Dress appropriately for a business setting and give attention to personal grooming.
• Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
• Attend regular staff meetings and participate in the implementation of activities within the hospital when requested by supervision.
• Comply with the hospital's policy regarding punctuality and regular attendance.
• Answer and transfer calls in accordance with hospital guidelines for customer service.
• Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED