Information Management Analyst II

PTS Advance•Ferndale, WA

1d•Onsite

About The Position

PTS Advance has a great opportunity in Ferndale, Washington. We are looking for an Information Management Analyst II. This role blends elements of a Business System Analyst (BSA), IT System Administrator, and technical specialist to manage and support equipment critical to reliable operation of the manufacturing process. The role will work closely with key site teams, including operations and process control groups, and will participate in corporate knowledge sharing and support teams (such as the Refining Process Control Network and the Refining Cybersecurity Network), so teamwork and collaboration with others are important for success. Critical analysis, self-motivation, and the ability to deliver on IT solutions are key to this role.

Requirements

Legally authorized to work in the job posting country
3 or more years of experience in an applicable Information Technology discipline
Demonstrated strong analytical and problem-solving skills
Proven verbal and written communication skills for direct customer interaction
Proven ability to work well with business, and local and remote IT resources
Ability and willingness to provide day-to-day and after-hours support (24x7) as needed
Ability to lift and move computers, servers, and other small network devices
Wearing PPE appropriately in areas where required
Willing and able to obtain a Transportation Worker Identification Card (TWIC)

Nice To Haves

Experience managing Cisco Catalyst switches
Experience managing Windows Domain System Administration
Experience configuring and virtualization tech VMware or Nutanix Cluster
Experience managing an Enterprise Backup Solution
Possess a good understanding of Firewall principles and system security
Experience with system management applications
Managing and maintaining a Honeywell wireless network in an enterprise environment
Manage, update, and maintain antivirus patching software and distribution
Basic understanding of scripting and Reports to generate Data for Routine Tasks
Ability to influence individuals and groups
Ability to create an environment of inclusiveness and foster communication
Ability to engender trust and confidence
Ability to demonstrate a high level of initiative and results-driven effort
Proven discipline in following operational standards and processes
Prior experience working in and supporting environments/Distributed Control Systems

Responsibilities

Collaborating closely with the business's industrial control system support group to provide operational support of installed assets/systems.
Planning and managing hardware refresh.
Providing network design and configuration support for capital project deployments.
Planning and managing potentially disruptive activities in the production ICS environment in a manner that accomplishes goals while minimizing operational impact.
Planning and managing corporate required cybersecurity-related activities in the ICS environment.
Resolving service delivery issues for support of control systems infrastructure.
Optimizing IT service delivery by improving reliability, efficiency, quality, and cost-effectiveness of defined components of services while following required engineering standards and safety practices.
Maintaining documentation of supported systems.
Seeking, recommending, and delivering cost-effective value-add opportunities.
Assisting with the business's budget development.
Coordinating resources and suppliers to complete projects and work requests.
Drive Operational Excellence with a strong focus on Safety and Value Creation.
Identify improvement opportunities and system enhancements.