Information Management Analyst I

USAA•San Antonio, TX

1d•Hybrid

About The Position

USAA is seeking an Information Management Analyst I to identify and manage existing and emerging risks stemming from business activities. This role involves ensuring risks are effectively identified, measured, monitored, and controlled, and adhering to written risk and compliance policies. The analyst will leverage intermediate data management knowledge to support information management practices, identify process improvements, and participate in discussions with cross-functional teams. They will also contribute to the development of best practices and tools, maintain Information Asset Inventories, and ensure appropriate classification of data and assets. The role supports the delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes. Key responsibilities include maintaining the metadata repository, reviewing and validating metadata and data quality information, developing definitions, data quality rules, thresholds, and standard metrics for data elements supporting critical business processes. The analyst will also develop controls to mitigate data quality risks, including data quality plan development, implementing data quality rule checks, and monitoring results through reports and dashboards. Documentation and update of data quality corrective action plans are also part of the role. The position supports the compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Additionally, the analyst will recommend Master and Reference Data processes and procedures, create and maintain reference data, and manage the quality and maintenance of master data. Support for archiving and purging activities in compliance with legal requirements, in partnership with IT, is expected, including the development of archiving and purging strategies and processes. The role also involves supporting the compliance assessment process by identifying and escalating risks, managing Data Access security, and supporting Privacy initiatives through classification, tagging, and analysis of sensitive data, ensuring compliance and remediation. This position may telecommute.

Requirements

Identifying Risk mitigation strategies and options, including design, development, execution and tracking of Controls; Risk reporting techniques and metric governance experience (Managing and Monitoring of KRIs, KPIs and RAMs) using Tableau, Salesforce, and SAS; Development of definitions, data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes; Information Governance Catalog – for Metadata and Data Lineage management, and designation of Authoritative Data Sources; Information Analyzer; Using Jira and ServiceNow for defect triaging, data discrepancies, and root cause analysis; Translating business needs and usage into technical specifications using Excel; Data Management and Structures systems (DB2, Oracle, and SQL Server) ; Cloud-based platforms (Snowflake); Data development life cycle and information management principles (ETL/ELT process, SDLC, and Data Quality); and Certified Data Management Professionals (CDMP) Certification.

Responsibilities

Identify and manage existing and emerging risks that stem from business activities and the job role.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follow written risk and compliance policies and procedures for business activities.
Leverage intermediate data management knowledge in support of one or many of the information management practices.
Identify opportunities for improvement in processes.
Participate in and possibly lead discussions with cross-functional teams.
Participate in the development of best practices and tools based on business needs.
Maintain Information Asset Inventories.
Ensure data and assets are classified appropriately.
Support delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.
Maintain metadata repository and proper metadata association.
Review, validate, and record metadata and data quality information.
Development of definitions, data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes.
Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate.
Documentation and update of data quality corrective action plans.
Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.
Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards.
Create and maintain reference data in accordance to defined processes and procedures.
Manage quality and maintenance of master data as it is created.
Support archiving and purging activities of data in compliance with legal requirements in partnership with IT.
Development of archiving and purging strategies and processes in stewardship capacity as needed.
Support compliance assessment process by identifying and escalating items that may be a risk to the corporation.
Manage Data Access security as needed in a steward capacity.
Support Privacy initiatives through classification, tagging, and analysis of sensitive data.
Ensure compliance and remediation of sensitive data in accordance with defined policies and processes.