Information Governance Assistant
Ropes & Gray•New York, NY
•Hybrid
About The Position
As a valued member of the Information Governance (IG) team, you will join a highly skilled and motivated team of Information Governance professionals. We are looking for someone to assist in the operation of a centralized system of maintenance for the firm’s client files: organize, collect, and file all incoming related work; retrieve and distribute files upon request; update the Records Management database (IRM); scan documents as required; assist with special departmental assignments as needed.
Requirements
- Capability to lift boxes weighing at least twenty-five pounds repeatedly is required
- Organize and prioritize numerous tasks and complete them under time constraints
- Receive and follow instructions effectively from internal and external clients
- Follow up and follow through
- Accomplish a task thoroughly with concern for all aspects, no matter how small
- Interact effectively with all levels of personnel including attorneys, management staff, and support team using all forms of communication
- Creative and proactive problem-solving within department policies and procedures
- Successfully contribute in a team environment
- Show poise, flexibility, and maintain a professional manner in all situations
- Communicate effectively with people and handle issues through to resolution
- Reliable and punctual
- Work in a multi-office environment
- Succeed in a culturally and educationally diverse environment
- Bachelor’s degree required
Nice To Haves
- One year of office experience including data entry, records filing and related duties preferred
- law firm experience a plus
- Proficiency with Microsoft office
Responsibilities
- Enter information into Records Management and Document Management databases
- Properly file and account for all records following specific department/firm procedures
- Edit existing records as required
- Prepare new files
- Transfer inactive files to the warehouse
- Prepare boxes for offsite storage; retrieve boxes as required
- Research information on file history, activity, etc.
- Work on our team as a customer service representative
- Solve problems and ensure compliance with department procedures
- Track, organize, and retrieve files from central Records Department or warehouse
- Assist Information Governance Supervisor with the attorney departure process, including review and transfer of personal data to prevent firm/client data loss and documentation of process in firm ticketing system
- Ensure proper filing of attorney email in firm document management system including escalation for QC review via firm ticketing system
- Participate in team meetings and professional development
- Assist Information Governance Mobility Specialist with review and release of designated client records (physical and electronic) for transfer out of the firm including review data eligible for transfer via Relativity
- Assist Senior Information Governance Disposition Specialist with review and possible disposition of client and firm information per established policies and procedures
- Contribute to the overall success of the local and firm-wide IG team
- Train new and existing employees under guidance of IG Specialist, IG Operations Team Lead or IG Supervisor
- Perform other work-related duties as assigned
Benefits
- comprehensive health and well-being benefits
- personal and professional development
- career growth opportunities
- a collegial and supportive culture
- discretionary bonus based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
