Information and Technology Trainer

Lewis Tree Service•Rochester, NY

61d•$69,000 - $77,500

About The Position

Join a Company That Grows People At Lewis, we're not just trimming trees - we're building a future. As the second-largest utility vegetation management company in North America and a proud employee-owned business, we believe every person on our team matters. When you join Lewis, you're not just taking a job - you're investing in your future. Why You'll Love It Here Experience the great outdoors while working in nature, not stuck behind a desk! Elevate your career with us - we prioritize training and internal promotions! Join a vibrant team that champions safety, values your feedback, and fosters a strong sense of camaraderie! Shape your future with us through our fantastic Employee Stock Ownership Plan (ESOP)! What You'll Do as an Information & Technology Trainer As an Information & Technology Trainer at Lewis Services, you'll: Conduct training sessions, workshops, and presentations on technology and software topics, both in-person and virtually Evaluate the impact of training programs and provide feedback to partnering departments to improve training retention Deliver specialized training on platforms such as the LMS, Microsoft Office, EHS Insights, Tiempo, and other systems as required Adapt training methods and materials to meet different learning styles and organizational needs Mentor and support employees as they apply new skills, serving as a go-to technology expert and field resource Facilitate practical, hands-on training and demonstrations in real-world settings Visit divisions across the company footprint to build relationships and ensure consistent adoption of technology tools Partner with corporate departments to learn new systems and roll out training initiatives Assist with implementing additional training programs related to tree care, spray, or other safety topics as needed Participate in continuous improvement and professional development through certifications, classes, and conferences

Requirements

Strong knowledge and experience with technology and software used in the field environment
Demonstrated ability to effectively communicate, present, and assess learning outcomes
Excellent interpersonal skills with the ability to collaborate cross-functionally across departments
Proven organizational skills with attention to detail and ability to manage multiple training projects
Adaptability and critical-thinking skills to adjust training approaches to diverse environments
Working knowledge of technology platforms commonly used by utility companies for tree care
Problem-solving mindset and self-motivation when operating with limited field resources
Willingness to travel within the company footprint

Nice To Haves

Associate's, Bachelor's, or equivalent certification in a related field (or ability to obtain within one year of hire)
Bilingual (Spanish - written and spoken)

Responsibilities

Conduct training sessions, workshops, and presentations on technology and software topics, both in-person and virtually
Evaluate the impact of training programs and provide feedback to partnering departments to improve training retention
Deliver specialized training on platforms such as the LMS, Microsoft Office, EHS Insights, Tiempo, and other systems as required
Adapt training methods and materials to meet different learning styles and organizational needs
Mentor and support employees as they apply new skills, serving as a go-to technology expert and field resource
Facilitate practical, hands-on training and demonstrations in real-world settings
Visit divisions across the company footprint to build relationships and ensure consistent adoption of technology tools
Partner with corporate departments to learn new systems and roll out training initiatives
Assist with implementing additional training programs related to tree care, spray, or other safety topics as needed
Participate in continuous improvement and professional development through certifications, classes, and conferences