Health Information Technology Trainer (End-User Education)

Sparrow • Lansing, MI

7d

About The Position

End-user training on healthcare applications (EHR) Description: Positions Location: Lansing, MI Job Description General Purpose of Job : The Entry Level IT Trainer independently manages training sessions, develops training materials, and assesses user proficiency. This role includes designing lesson plans, supporting go-lives, and working with stakeholders to update curriculum. Essential Duties : This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

Requirements

• Basic familiarity in training, instructional design, or customer support.
• High school diploma and a minimum of 3 years of training experience OR Associates degree computer science, IT or related field and a minimum of 1 year of training experience OR Bachelors degree in computer science, IT or related field
• Proficiency in developing training materials and assessing user skills.
• Ability to independently conduct training sessions and manage user feedback.
• Strong communication skills for working with cross-functional teams.

Responsibilities

• Develop and deliver comprehensive training sessions for end-users on system features and workflows.
• Design training materials, including handouts, user guides, and assessments.
• Proctor exams and document training results, reporting progress to stakeholders.
• Provide go-live support, assisting users with system functionality during the implementation phase.
• Collaborate with IT and clinical teams to ensure training content is aligned with current workflows.
• Assist with training environment testing and troubleshooting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees