Information and Knowledge Management Analyst

Booz Allen Hamilton•Honolulu, HI

2d•$52,900 - $108,000•Onsite

About The Position

Provide in-depth support and lead problem solving and implementation efforts for specific technology products or applications. Apply specific functional and working general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance. May review or guide activities of more junior employees.

Requirements

4+ years of experience supporting secure environments such as the DoD
4+ years of experience providing Tier I, II, and III support for Windows‑based systems
Experience supporting Windows and Linux environments in a production setting
Experience creating and deploying desktop operating system images and working with Microsoft Azure
Experience with basic administration of Cisco VTC or VoIP systems
Experience updating and managing antivirus and anti‑malware products
Knowledge of LAN technologies, including Layer 2 switching and Layer 3 routing
TS/SCI clearance
HS diploma or GED and 6+ years of experience in a professional work environment, Associate's degree and 5+ years of experience in a professional work environment, or Bachelor's degree and 3+ years of experience in a professional work environment
CompTIA Security+ Certification

Nice To Haves

Experience with AWS services or hybrid cloud environments
Experience with Windows Server 2012 and 2016, Windows 11, Windows 365, and basic exchange administration
Experience with analytics platforms such as Power BI and Tableau
Experience supporting or integrating System Applications and Products (SAP) systems
Ability to automate tasks and support system administration through scripting
Microsoft Certified Solutions Expert (MCSE), Azure Administrator, Cisco Certified Network Associate (CCNA), or Cisco Certified Network Professional (CCNP) Certification