Informatics Specialist

Meritus Health

1d•Onsite

About The Position

Are you passionate about improving healthcare through smart technology and collaborative problem-solving? We're looking for a dynamic Informatics Specialist to help optimize clinical workflows, enhance electronic health record (EHR) functionality, and empower teams through impactful training and data-driven solutions. As an Informatics Specialist, you’ll be the bridge between clinical teams and technical experts—translating needs, identifying opportunities, and driving improvements that matter.

Requirements

Associate or Bachelor’s degree preferred
Clinical practice or hospital/clinic experience preferred
Prior involvement in committees or project-based work
Familiarity with clinical systems and workflows across specialties
Strong computer skills and healthcare support knowledge (billing, scheduling, access services, HIM)
Experience with process improvement methodologies like Kata is a plus
Epic Credentialed Trainer certification preferred
Must complete Epic training and certification within 3 months of program completion if not already credentialed
Strong communication and interpersonal skills—you listen, engage, and follow through
Proficiency in Epic navigation and problem-solving
Analytical mindset with the ability to match technology to user needs
Experience with flowcharting tools and business process mapping
Adaptability to shifting priorities, technologies, and procedures
Ability to lead training sessions, manage plans, and resolve conflicts
Self-directed, detail-oriented, and organized under pressure
A true team player who builds trust and drives change

Responsibilities

Partner with clinical departments to streamline workflows and maximize EHR efficiency
Act as a liaison between end users, application analysts, and report writers to ensure data accuracy and usability
Identify areas for system optimization, compliance, and outcome improvement using technology
Stay current on clinical decision support tools and help align EHR capabilities with strategic goals
Master Epic and related applications to deliver engaging, effective training sessions
Prepare classrooms, facilitate learning, and follow up with users to ensure understanding and adoption
Support Epic upgrades, workflow changes, and system enhancements through testing, communication, and hands-on training
Provide credentialed training for new hires, optimization efforts, and system updates—whether one-on-one or “train the trainer” style
Design and refine applications that meet evolving departmental needs
Recommend enhancements and resolve issues alongside Epic project teams and reporting analysts
Identify value stream processes and engage stakeholders to improve data outcomes
Ensure patient safety, confidentiality, and operational excellence through thoughtful system design