Informatics Specialist Clinical

St. Joseph's Healthcare Hamilton•Hamilton, ON

1d•CA$56 - CA$64•Hybrid

About The Position

Reporting to the Manager of Clinical Applications, the Informatics Specialist is an informatician who will lead digital health initiatives by successfully building inter-professional collaborations across programs in partnership with Digital Solutions associates to ensure adoption and sustained utilization of high-quality hospital information systems. Informatics Specialists transform healthcare by analyzing, designing, implementing, and evaluating information and communication systems that enhance individual and population health outcomes, improve patient care, and strengthen the clinician-patient relationship. The Clinical Applications department interfaces with the Digital Solutions Program, Clinical Programs, Health Records business programs, and vendors to translate clinical and business needs into technical solutions. To fulfill our vision in advancing technology, transform the way we work, meet the needs and expectations of multi-disciplinary teams and patient populations, and support collaborative models of care, St. Joseph's Healthcare Hamilton must build a diverse clinical applications team. The Informatics Specialist draws on their clinical specialty or business experience from the disciplines of medicine, nursing, pharmacy, allied health, or business to represent inter-professional practice requirements for specialized clinical applications, decision support tools, and highly reliable data. The advance practice and academic credentials in a healthcare discipline or applicable business discipline enable value-added knowledge translation for clinical applications and business applications, respectively. With the skill, knowledge, and judgment from the diverse domains within healthcare, business, and information technology, the Informatics Specialist effectively participates in the procurement and development of hospital information systems and leads customization, workflow redesign, and people and process change management, ensuring successful implementation, optimal adoption, user proficiency, and sustained utilization. Further to these responsibilities, oversight of quality management is required to ensure quality data and realization of the technologies' value propositions.

Requirements

Bachelor's degree in a relevant clinical field
Current registration/certificate of competence with applicable professional college required for Clinical Program role
Minimum 5 to 7 years of clinical application experience including project leadership, design/build, and implementation of software in a clinical setting
5 years’ experience in a clinical setting for Clinical Program role
2 years’ experience in a technology or clinical application role
Innovative and forward thinker with ability to implement and effectively lead change
Solid understanding of the healthcare system and hospital sector
Highly effective collaborator and facilitator
Demonstrated success in leading change and utilizing change management frameworks and tools
Demonstrated understanding of how clinical requirements can translate into a technical solution
Experience with established clinical application systems – e.g. Epic.
Demonstrated ability to research and assimilate a large quantity of diverse information
Knowledge of relational databases, database management, and data schemes
Evaluation, quality management, and continuous quality improvement experience
Excellent written and verbal communication skills
Understanding of marketing principles and commitment to customer service
Proficient organizational, time management, and critical thinking skills with the ability to effectively problem solve
Advanced skills using MS Project, Visio, Access, SharePoint, and other tools as necessary
Familiarity with PHIPA and PIPEDA legislation

Nice To Haves

Master's degree in Clinical Health Informatics, Technology, or Business field preferred
Certificate in Clinical Informatics, Certified Associate in Project Management, or Project Management Professional certification preferred
Certification in Epic Clinical Applications considered an asset (Clinical Documentation, Orders, Ambulatory)

Responsibilities

Acts as a leader and successfully builds relationships across the interdisciplinary teams and programs
Leads clinical and business program elicitation sessions and requirements analysis
Leads in systems governance models and provides quality management and implementation oversight of clinical applications within portfolio
Facilitates transformation through effective and innovative change management
Applies project management skills to successfully manage the scope, resources, timelines, and user expectations for small projects and initiatives within an established portfolio.
Defines SMART goals and produces deliverables within proposed timelines and effectively manages scope creep while being receptive to high priority opportunities.
Recognizes, mitigates, and manages risks
Leads current and future state system analysis and flow for a variety of clinical/business applications and processes in a health care environment.
Analyzes and interprets clinical requirements and expected outcomes to produce clear recommendations that drive design decisions.
Monitors clinical systems effectiveness and is responsive to clinical, business, technology, and regulatory changes.
Functions as an assessment-oriented and evidence-based evaluator identifying and acting on identified course correction requirements.
Understands the potential involved in application configuration and applies clinical and business requirements, user preferences, and workflow analysis in software and technical development decisions.
Reviews software functionality and limitations.
Uses critical thinking skills in generating development and resolution decisions.
Completes clinical application build with assistance from the vendor.
Analyzes data conversion needs.
Establishes change control processes and procedures for the system.
Develops feasible quality control mechanisms into systems and initiatives.
Defines training and education requirements for user adoption and ongoing proficiency.