Infirmière Praticienne Spécialisée (IPS) - Télétravail

Phoenix • Montreal, QC

7d • CA$75 - CA$75 • Remote

About The Position

Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers. We are a telehealth company that connects patients with licensed healthcare professionals through a secure, asynchronous online platform. We are looking for an IPS-licensed individual to evaluate patient requests, determine treatment eligibility, and write prescriptions when clinically indicated, without any real-time video or phone encounters. Patients complete a guided medical questionnaire covering their history. You review each record, typically in under five minutes, and then determine the next steps: approve treatment, request additional information, or decline. All patient communication is through the secure messaging integrated into the platform. Health issues currently treated include Weight Management, Sexual Health (Erectile Dysfunction, Premature Ejaculation), Hair Loss, and Hormone Therapy (Testosterone).

Requirements

• Be a registered member in good standing with the Ordre des infirmières et infirmiers du Québec (OIIQ) and hold a specialist certificate in primary care, with eligibility for a license to practice in other Canadian provinces (support offered for obtaining licenses, if needed)
• Comfortable working within a digital care platform
• Excellent written communication skills and ability to work effectively in an asynchronous, fast-paced environment
• Responsiveness and empathy in patient interactions
• Interest in collaborating with non-clinical teams

Nice To Haves

• Experience in men's health is an asset

Responsibilities

• Review medical histories submitted by patients and determine their eligibility for treatment
• Write prescriptions when clinically indicated, or follow up directly with patients for additional information
• Communicate with patients via secure messaging as needed
• Collaborate with clinical and product teams to improve processes
• Report irritants in the patient or provider experience and work with Customer Experience, Product, and Development teams to resolve them
• Provide clinical input on new health issues treated, new protocols, and product launches as the platform evolves

Benefits

• Professional liability insurance. Your current coverage (OIIQ group insurance and SPIIC membership) applies; no additional coverage is required.
• Collaboration in person. Clinical work is done remotely, but the team meets at our [city] offices for planning, feedback, and problem-solving.
• Competitive Pay, Real Benefits: Our compensation bands are backed by real market data, so offers are competitive and fair. Our benefits package includes standard healthcare coverage, a remote-first holiday season, and holistic wellbeing support — such as a wellbeing allowance and flexible additional time off to care for loved ones, support mental health, observe meaningful religious and cultural holidays, or when life just happens.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior