Industry Principal

SHI International Corp.•Austin, TX

9d•$200,000 - $300,000•Hybrid

About The Position

SHI Agentic is seeking accomplished Industry Principals to lead commercial strategy and customer engagements across key verticals: Healthcare, Manufacturing, Supply Chain, and Finance. This is a senior practitioner role for industry experts with deep operational experience who are capable of engaging C-suite buyers and driving end-to-end commercial cycles. Industry Principals will translate SHI Agentic's platform into vertical-specific solutions, own deal cycles, and drive expansion into managed services. As an Industry Principal, you serve as the executive voice for SHI Agentic within your vertical, identifying pain points, operational levers, and buyer personas that drive outcomes. You lead executive discovery, scope and price engagements, and secure customer commitment. You are the primary point of contact for the customer's C-suite, building relationships that evolve from initial engagements into managed services contracts. You partner closely with a senior Forward Deployed Engineer (FDE) for delivery, but commercial ownership remains with you. You will contribute to codifying best practices and templates, collaborating with other Industry Principals and the Delivery team to establish repeatable motions across verticals. Success is measured by your ability to build pipeline, close engagements, expand relationships, and position SHI Agentic as a trusted industry leader.

Requirements

Bachelor’s degree required; Master’s or equivalent advanced degree preferred
Experience in one of the target verticals (Healthcare, Manufacturing, Supply Chain, or Finance)
Demonstrated experience building or delivering AI/agentic solutions
Willingness to travel 30–40% during active engagements, decreasing to 20% between engagements
Commitment to completing Palantir platform immersion and Ontologize Certification within the first 90 days
Industry & Business Expertise: Deep knowledge of assigned industry verticals (e.g., Healthcare, Manufacturing, Supply Chain, Finance), including business operations, market trends, competitive landscapes, regulatory considerations, and customer priorities. Applies this expertise to strategic recommendations and solution development. - Expert
Consultative Sales, Executive Engagement & Commercial Acumen: Engages executive stakeholders, understands complex business challenges, develops tailored solutions, evaluates opportunities, influences buying decisions, and leads engagements from qualification through contract execution. - Expert
Engagement & Project Leadership: Leads complex customer engagements, coordinates cross-functional teams, manages resources, and ensures successful delivery aligned with business objectives and customer outcomes. - Expert
Technical Business Literacy: Understands systems integration, data flows, platform capabilities, solution architectures, and technology-enabled business transformation initiatives. Programming or software development experience is not required. - Expert
Data Privacy & Governance: Ensures the secure handling of sensitive customer and business information while maintaining compliance with applicable privacy, security, and governance requirements. - Expert

Nice To Haves

Master’s or equivalent advanced degree preferred

Responsibilities

Serve as the executive voice and subject matter expert for SHI Agentic within your industry vertical (Healthcare, Manufacturing, Supply Chain, or Finance)
Identify and articulate industry-specific pain points, operational levers, and buyer personas to guide solution positioning
Lead executive discovery sessions, scope Agentic Camp engagements, develop pricing, and secure customer commitments
Own the end-to-end deal cycle for each engagement, from qualification through contract close
Build and maintain trusted relationships with customer C-suite executives, acting as their primary point of contact throughout the engagement lifecycle
Drive expansion of initial engagements into recurring managed services contracts, including framing economics and securing multi-year commitments
Collaborate closely with a senior Forward Deployed Engineer (FDE) for solution delivery while maintaining commercial ownership of the engagement
Develop and codify repeatable commercial and delivery templates for your vertical to support scalable growth
Contribute to the creation of vertical-specific playbooks and best practices libraries in partnership with other Industry Principals and the Delivery team
Establish and execute strategies to position SHI Agentic as a recognized leader in your industry through executive engagement and an industry presence.
Meet or exceed targets for pipeline development, deal closure, consulting engagement transitions, and managed services expansion
Complete Palantir platform immersion and certification requirements within the first 90 days