Industry Cloud Architect

IntappCharlotte, NC

About The Position

The Industry Cloud Architect is an industry and product expert who builds industry solutions through configuration of one or several Intapp products. The Industry Solutions group is founded on the idea that ‘better defined solutions make our products easier to sell, implement and use’. The group’s mission is to ‘simplify the sales motion, streamline implementation and accelerate client time to value’. Reporting to a Director, Industry Architecture or the VP, Industry Solutions, this role is key in defining, developing, and delivering the solutions that are the key output from the Industry Solutions team.

Requirements

  • Bachelor’s degree or related work experience.
  • 5+ years of relevant experience in a services, pre-sales, client success or similar technical, client facing role at an enterprise software company.
  • Demonstrated ability to translate business requirements and needs into client facing applications.
  • Strong and proven presentation skills in high pressure situations with senior participants.
  • Excellent written and verbal communication skills.
  • Technically adept in configuring applications.

Nice To Haves

  • Product management experience a benefit

Responsibilities

  • Identify problems in Intapp’s target industries through internal and client facing discovery.
  • Define solution blueprints and Celeste playbooks that meet the requirements of these problems using our products.
  • Develop the solutions for our target industries through assessments, cataloging and use case definition.
  • Own, configure and maintain the blueprints for best practice configurations in a given Intapp product that can be deployed at scale to new and existing clients.
  • Own and deliver the quarterly roadmap for your blueprints.
  • Maintain strong feedback loops and roadmap synchronization with product management to shape future product direction.
  • Work with the Industry Solutions Program Manager(s) to ensure all our client facing teams are ready to provide the best possible solution and experience to clients.
  • Provide tactical support in the field with our client facing teams – sales, pre-sales, services, client success, support – to gather feedback and support their usage of our solutions.
  • Maintain a thorough knowledge of the competitive landscape, relevant industries and wider industry products and solutions.

Benefits

  • Professional development opportunities
  • Reimbursement for training and continuing education
  • Modern, open offices designed to inspire creativity and collaboration
  • Complimentary lunches
  • Fully stocked kitchens
  • Comprehensive wellness programs
  • Flexible time off programs
  • Family-formation benefits and support
  • Paid volunteer time off
  • Donation matching program
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