Industry Advisor - Pharma (Sr. Director)

Salesforce•Boston, MA

1d•$208,180 - $306,250

About The Position

Salesforce is seeking a senior Industry Advisor to support Pharma accounts and drive growth across the pharmaceutical and adjacent life sciences sectors, including distributors, animal health, and CROs. The role partners with sales, product, professional services, partners, and other teams to shape growth strategies for Enterprise and Commercial accounts. It also supports customer-facing deal acceleration, industry thought leadership, and events in coordination with global Life Sciences Center of Excellence counterparts. The advisor builds trusted relationships with customers and internal stakeholders, brings executive presence and structured problem-solving to complex opportunities, and combines senior-level credibility with a hands-on, start-up-oriented approach. The role guides strategic industry initiatives and solution development, informs market positioning through analysis of internal and external information, and helps enable sales, presales, customer success, and partners.

Requirements

10+ years of Pharma-specific industry experience; expertise in pharma operations, omni-channel engagement strategies, brand management, medical, and/or commercial field business processes is preferred.
10 years of experience at a high-tech company and/or large systems integrator supporting the relevant industries.
Undergraduate degree.
Hands-on leadership style and a get-it-done approach; participation in industry associations.
Experience deploying or using innovative technology solutions, with a vision for changing the industry through AI.
Outstanding written, verbal, and presentation skills, including presenting to executive meetings and large keynote audiences.
Ability to work independently, multitask, and perform in a fast-paced, high-pressure software-company environment.
Strong customer orientation and results-driven leadership.
Strong understanding of Salesforce products and their fit for the industry.
Strong problem-solving and analytical skills, including structuring complex problems, developing hypotheses, and presenting well-supported solutions.

Nice To Haves

Advanced degree.
Validated ability to lead digital transformation and large-scale change management efforts.
Strong understanding of AI and its potential to transform the Pharma industry.
Ability to influence across a broad spectrum of individuals and functions.
Demonstrated ability to analyze and interpret data for value-based discussions.
Action-oriented, entrepreneurial, flexible, and innovative approach to operational management.
Ability to engage and motivate teams.
Ability to lead through organizational change in a virtual environment.

Responsibilities

Work directly with biopharma and life sciences clients to identify pathways to growth and deliver strategic outcomes.
Represent Salesforce at industry events, build relationships with industry stakeholders, and identify growth opportunities.
Steward strategic initiatives such as Industry Councils, the Operating Plan, Industry North Star, and Market Imperatives.
Influence the creation of industry solutions and help educate and enable sales, presales, and customer success teams.
Analyze internal and external data and analyst reports to develop perspectives on market trends, performance, risks, and opportunities.
Co-lead long-term industry strategy and drive cross-functional growth outcomes.
Prioritize key accounts and customer relationships to reduce deal friction and establish trust and credibility with VP- and C-suite-level customers.
Partner across functions on content for events, marketing materials, and partner go-to-market activities.
Support partner and sales enablement content and activities.
Support market-ready solution direction and growth strategy execution.
Develop go-to-market strategies designed to compete with dominant players in retail technology.