Industrial Workforce Manager

Aerotek•Indianapolis, IN

3d•Onsite

About The Position

The Industrial Workforce Manager is responsible for the overall management of an engagement, including day-to-day workforce and operational supervision, client relations, and onsite team management. The workforce Manager will ensure effective communication among associates, client, and internal stakeholders and partners. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. Working at Aerotek and why you will love it… We are a team of driven people who push ourselves and those around us to develop personally and professionally. At Aerotek, you can expect a dynamic and competitive work environment. To ensure your success, you will take part in a comprehensive training program, surrounded by a positive and supportive culture that encourages everyone to help develop themselves and others. Aerotek promotes exclusively from within.

Requirements

High School Diploma or GED equivalent required
5+ years of related work experience required
Prior experience managing or supervising people required
Proficient in Microsoft Office Suite
Strong time management, communication, and organization skills
Skilled in multitasking, task prioritization, and ability to work efficiently under tight deadlines
Ability to work independently and as part of a team
Capable of public speaking and handling difficult conversations
Adherence to strict safety guidelines and professionalism
Effective representation and communication with clients
Flexible with work schedule as needed for client and project support

Nice To Haves

Construction and workforce management experience preferred
Construction Specific OSHA 10 Certification preferred

Responsibilities

Oversee and manage deliverables as outlined in Statement of Work, work order, and/or contracts
Maintain and manage associate work force according to client specific requirements
Optimize the performance of associates through performance management and feedback, KPI tracking and monitoring, and corrective action as needed
Serve as the interface between client managers, associates, local office, Services Practices teams, and matrix partners
Assist and review client specific and internal reporting in conjunction with Delivery Manager, Delivery Lead, and Services Delivery Enablement team
Attend client quarterly business reviews
Maintain a professional work environment in alignment with current client and Aerotek culture; partner with Employee Relations on issues or guidance as needed
Safety conscious in all areas of the business to ensure that all employees are executing safe work procedures, including partnering with Health & Safety, conducting client site walks, and following injury reporting protocol by communicating with appropriate internal contacts and local medical facility for post-accident care
Administer Oraltox and random drug screening as needed
Support all documentation using Aerotek's online system and access database to track information and upload information as needed (Connected, SharePoint, Microsoft Teams)
Act as a liaison on the fulfillment of open requisitions with local Aerotek office and Delivery Manager/Delivery Lead
Conduct first day onboarding tasks as defined by Aerotek and client requirements including assisting with client specific/owned materials orientation
If on site with no Client Engagement Specialist (CES), additional responsibilities include but not limited to daily site set up, routine audit of associate PPE compliance and Aerotek assets, entering task codes in Ultimate Kronos Group (UKG), monitoring clock in/outs, and managing sign in sheets
At accounts with internal staff assigned, supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems