Industrial Sales Rep (Inside Sales)

Maddox Industrial Transformer•Greer, SC

4d•Onsite

About The Position

Maddox is seeking an Industrial Sales Representative (Inside Sales) to join their sales team. This role involves using established sales processes to assist commercial and industrial end-users, electrical contractors, and resellers in purchasing the correct transformer for their projects. The position requires responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. It also involves proactively following up with existing clients and maintaining communication with industry contacts, emphasizing customer service over cold-calling or hard-selling. The ideal candidate is technically minded, enjoys interacting with people, excels at problem-solving, and possesses strong communication skills via phone and email.

Requirements

Ability to interact with people and solve technical and commercial problems.
Excellent communication skills via phone and email.
Fantastic written communication skills and attention to detail.
Savvy with modern software; not an "old school" workflow.
Preference for a healthy team environment over operating as a lone wolf.

Nice To Haves

Related experience (20+ years is great).
Promising early-career candidates with the right attitude and ambition.
Technical and engineering degrees may be desired.

Responsibilities

Respond to customer requests, understand their needs, and propose technical and commercial solutions.
Solve technical and commercial problems in a fast-paced, data-driven workflow.
Follow up with existing clients and maintain communication with industry contacts.
Provide a high level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users.