Industrial Field Service Specialist

Matthews International Corporation • Houston, TX

1d • Onsite

About The Position

Matthews Environmental Solutions is a globally recognized leader in cremation and incineration equipment. Our products and services meet some of the world’s most demanding performance and environmental standards, and we are proud to support customers across the globe with innovative, reliable solutions. We are currently seeking a Industrial Field Service Specialist to join our growing team. We’re hiring an Experienced Crematory Service Technician to install, repair, rebuild, and commission cremation and incineration equipment across the U.S and internationally. This role is ideal for technicians with strong refractory, mechanical, electrical, and PLC experience who want a long-term career with a global industry leader. From providing mechanical excellence, to driving sales, the Industrial Field Service Specialist IS the face of the company!

Requirements

• Associates degree and/or certification/apprenticeship in technical, mechanical, electrical technology or engineering, computer science or related field.
• 4+ years of previous experience; or equivalent combination of education and experience.
• 3–10+ years crematory, incinerator, or industrial combustion experience.
• Strong refractory skills.
• Ability to read mechanical & electrical drawings.
• Experience with PLC-based systems and advanced troubleshooting.
• Able to travel up to 5 days/week.
• Valid driver’s license; able to pass background/drug screening.

Nice To Haves

• Welding, rigging, and crane experience preferred.

Responsibilities

• Install, repair, and commission cremation/incineration systems.
• Perform refractory work (hearth, roof, wall, cold-hearth rebuilds).
• Troubleshoot burners, airflow, hydraulics, motors, and mechanical systems.
• Diagnose electrical issues (single-phase/three-phase, 120VAC, 2–10VDC).
• Perform PLC upgrades, control panel changes, and system commissioning.
• Rebuild single-chamber, multi-chamber, and large-animal units.
• Service autoloaders, lift tables, and processors.
• Lead jobsite activities and train operators/technicians.
• Complete service reports and manage expenses.
• Provide remote/phone support.

Benefits

• Medical, Dental & Vision
• Employer HSA (Health Savings Account) contribution
• Earned Time Off
• Paid Holidays
• 401(k) program with company match
• Employee Stock Purchase Program
• Educational assistance
• Dependent Scholarship Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree