Industrial Engineer - Warehouse Design & Optimization

Qualfon • Highland Park, MI

4h

About The Position

Dialog Direct, a Qualfon Company, is seeking an Industrial Engineer with strong operational and analytical capabilities, a leadership mindset, high integrity, and a commitment to continuous improvement. The role focuses on improving the physical design, flow, productivity, scalability, and performance of warehouse and fulfillment operations.

The successful candidate will lead by example, build trust across teams, and advance operational excellence while supporting accountability, collaboration, and customer focus. The company values integrity, sound judgment, ownership, adaptability, curiosity, proactive problem-solving, and strong partnerships across operations, engineering, client services, and leadership. Team members are expected to lead through action and understand operational realities firsthand.

Formal education and certifications can be valuable, but the company places greater emphasis on demonstrated performance, leadership, problem-solving ability, and alignment with its values. A bachelor's degree in a related field is preferred; relevant professional certifications, Lean/Six Sigma credentials, or equivalent experience are a plus.

Requirements

• 3–10 years of experience in industrial engineering, warehouse engineering, fulfillment optimization, supply chain operations, or related operational environments.
• Demonstrated success improving warehouse productivity, operational efficiency, labor utilization, or facility performance.
• Experience with warehouse layout design, process improvement, labor standards, and operational modeling.
• Strong understanding of fulfillment operations, including receiving, inventory management, picking, packing, kitting, shipping, and returns.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable recommendations.
• Proficiency with Excel and Microsoft 365.

Nice To Haves

• Experience with AutoCAD, Visio, BI tools, simulation tools, Lean methodologies, or Six Sigma practices.
• Experience leveraging AI productivity tools, including Claude AI, to support analysis, documentation, process improvement, and operational problem-solving.
• Bachelor's degree in Industrial Engineering, Supply Chain, Operations, Logistics, or a related field.
• Relevant professional certifications, Lean/Six Sigma credentials, or equivalent experience.

Responsibilities

• Design and optimize warehouse layouts, storage strategies, material flow, and workstation configurations.
• Conduct time studies, labor planning, capacity modeling, and productivity analysis.
• Develop engineered labor standards, process maps, slotting recommendations, and operational improvement plans.
• Identify opportunities to improve throughput, space utilization, labor efficiency, quality, safety, accuracy, and cost performance.
• Support new client implementations, facility expansions, process redesigns, and continuous improvement initiatives.
• Build business cases and recommendations for equipment investments, automation opportunities, layout changes, and operational enhancements.
• Collaborate with operational leaders to implement sustainable process improvements and performance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed