About The Position

Responsible for each aspect of operational performance for the designated RHFS warehouse/distribution facility. Through hands-on leadership and professional experience, administer company policies and procedures in support of customer-focused order to delivery excellence. All aspects of perfect order receipt (pick, pack, ship, will call, delivery) and inventory management (receive, replenish, deplete, cycle counts) are championed and executed through this position. Using critical problem solving skills, each challenge, from customer service to assigning bin locations, shipping internationally to supporting WMS (warehouse management systems) reside with this role. Drive optimal balance of service to cost and profitability. Analyze performance, manage escalations, deliver upon systemic solutions, special requests, and projects in support of business strategies and network optimization. Support development of distribution capabilities and cost effective logistics. Provide guidance and direction for best practice processes and personnel leadership. Operationally lead and oversee day- to-day operational and process management involving the compliant, expedient flow of materials and products to satisfy customer demand. Create solutions to repetitive exceptions that drive cost and hinder service. Ensure reliable support of order and inventory fulfillment through dependable team work and accurate task management.

Requirements

  • College degree or commensurate experience (three to five years in warehousing, physical distribution)
  • Supervisory experience
  • Strong interpersonal skills, able to maintain cooperative working relationship with all levels of personnel
  • Strong leadership skills, able to promote an atmosphere of teamwork and professionalism in the workplace
  • Proficient with computer systems
  • Experience with forklifts and other material handling equipment (MHE)
  • Solid written, verbal, and math skills

Responsibilities

  • Provide guidance and serve as an expert resource in the warehouse environment
  • Command strong knowledge and proficiency with inventory control processes and maintaining high level of inventory accuracy
  • Demonstrate adept supervisory management, coaching, and leading by example
  • Ability to multi-task In physically demanding warehouse environment, operating MHE and WMS
  • Ensure accurate and timely reporting of performance measurements
  • Liaise with cross-functional personnel to support fulfillment, transport, and delivery of product
  • Make day-to-day operational decisions governing internal efficiencies and customer service successes
  • Manage order to delivery cycle and all end-to-end warehouse processes
  • Report or seek counsel from RDM (Regional Distribution Manager) for escalations or challenging situations requiring strong liaison or corporate oversight
  • Handle operational and management actions, ensuring performance optimization for a scaling business

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • vacation
  • sick leave
  • holiday pay
  • a floating holiday
  • life insurance
  • tuition reimbursement
  • 401(k) with Company match
  • opportunity for career advancement
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