Industrial Counter Sales (47984)

Motion & Control Enterprises • Williston, ND

9d • $24 - $26 • Onsite

About The Position

At MCE's Williston Parker Store and Truck Hydraulics Center, our Industrial Counter Sales team is the front line for oil & gas operators, fleet customers, and industrial users across the Bakken region. This role involves handling walk-in and phone/electronic sales, building hose assemblies, managing inventory, and keeping the branch running smoothly as part of a tight-knit team. It's a great role for someone who is mechanically inclined, customer-focused, and thrives in a hands-on environment where no two days are exactly alike.

Requirements

• Strong customer service and communication skills — comfortable with a wide variety of people and personalities.
• Reliable, detail-oriented, and able to manage multiple tasks in a fast-paced branch environment.
• Willingness to learn product lines and participate in ongoing product training to build technical knowledge.
• Ability to lift, move, and handle industrial products; comfortable working in a warehouse/shop environment.

Nice To Haves

• Experience in industrial distribution, fluid power, or a related field — hydraulic hose, fittings, and Parker Hannifin product knowledge is a strong plus.
• Forklift certification or willingness to obtain.
• Mechanical background — familiarity with industrial or hydraulic equipment.
• Experience with Epicor Prophet 21 or similar ERP/distribution software.

Responsibilities

• Assist walk-in customers and respond to phone and electronic inquiries promptly — delivering the highest level of service and product knowledge on every interaction.
• Provide technical product guidance on hose, fittings, hydraulic components, and related fluid power products — especially Parker Hannifin lines.
• Follow up on outbound leads with existing and potential customers via phone, email, and other methods.
• Estimate delivery dates based on current inventory levels, supplier availability, and production schedules.
• Collaborate with all branch departments and personnel to ensure customer satisfaction from order to delivery.
• Receive incoming products — unloading, verifying, and receiving into the system accurately.
• Pull, pick, allocate, and distribute product to proper locations within the branch.
• Package and stage materials for shipping using shrink wrap, boxing, and labeling; ship via national carriers and customer vehicles.
• Assist with inventory control, cycle counting, and quality control to ensure damaged product is never received or sent.
• Operate a forklift as needed following required safety orientation and certification.
• Build small to large hose assemblies and operate swaging equipment to customer specifications.
• Perform kitting, fabrication, and complex machinery operation as required for production orders.
• Maintain a safe, clean, and organized work area at all times in compliance with company policies.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life, AD&D, and short- and long-term disability insurance.
• 401(k) with a generous company match.
• Generous PTO and paid holidays.
• Tuition reimbursement
• Paid parental leave.
• Employee Assistance Program (EAP).
• Voluntary benefit products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed