Industrial Automation Specialist

REXEL•Glenwillow, OH

About The Position

Rexel USA is seeking an Industrial Automation Specialist specializing in PLC, HMI, and software to join its team in Solon, Ohio. The role is responsible for growing sales and providing customer application support before and after sales for assigned automation products and services. The specialist works with customers, sales teams, suppliers, purchasing, and inside sales to identify opportunities, support product selection and troubleshooting, advance projects through the sales cycle, and deliver technical and commercial training.

Requirements

At least 5 years of equivalent experience.
Experience in the electrical distribution industry or a related field.
Valid driver's license.
High school diploma or GED.
Intermediate or advanced computer skills, particularly with Excel, Outlook, and Word.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, blueprints, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
Good interpersonal relations, tact, courtesy, a positive attitude, pleasant communication etiquette, and the ability to represent the company positively at work and during company travel.
Ability to develop and present specialized instruction about high-tech equipment in the assigned area.
Ability to perform essential duties with or without reasonable accommodation and to work productively as part of a team.

Nice To Haves

Four-year bachelor's degree.

Responsibilities

Meet or exceed sales goals for assigned technology offerings.
Develop sales strategies, promotions, programs, and plans to grow sales.
Develop annual performance goals, objectives, and sales action plans.
Prepare sales funnel updates, weekly sales reports, and other periodic reporting.
Provide technical support to internal and external customers through onsite visits, phone, and email, including troubleshooting, locating technical documentation and specifications, and assisting with product selection.
Build relationships with sales teams and customers to understand sales potential and customer needs.
Determine customer needs through visits, calls, and other research.
Work with sales to establish joint strategies and activities.
Provide expert product knowledge to Inside Sales to support quoting, order entry, and order expediting.
Create and present technical and commercial training for internal and external customers.
Describe or demonstrate products to customers.
Follow up on leads assigned by management, marketing, the technical department, or supplier partners.
Acquire, use, and continuously develop technical knowledge.
Provide oral or written quotations, proposals, or estimates covering prices, scope of work, terms, and delivery.
Work with prospective customers to move projects through the sales cycle to completion.
Prepare appropriately for sales calls and customer events.
Coordinate with Purchasing on inventory of high-tech products and identify potential obsolescence problems.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) with employer match
Paid vacation and sick time
Paid company holidays and flexible personal days
Tuition reimbursement
Health and wellness programs
Flexible spending accounts
Health savings accounts
Commuter transit benefits
Optional pet insurance, legal assistance, critical illness coverage, and home and auto insurance
Employee discount programs
Professional training and development programs
Career advancement opportunities