Industrial Application Engineer

Sulzer • Santa Ana, CA

1d • $85,000 - $90,000 • Onsite

About The Position

This position will work closely with the JWC Sales team to facilitate the continued growth of the Industrial Division. The Application Engineer will act as the primary liaison between JWC sales, engineering & operations teams to recommend best-in-class equipment solutions. Responsibilities include customer needs-analysis, process understanding, application intricacies, team collaboration and development of equipment solutions in a time-sensitive environment. Finished products of the Application Engineer will include CAD drawings, product recommendations combined with technical capabilities of JWC equipment specific to the customer’s application. The position will require customer communication during various stages of the sales cycle. Some post-sales support may be needed to facilitate complete customer satisfaction. Other responsibilities may include enhancing the CAD library, support of the equipment rentals program and helping facilitate grind-test demonstrations.

Requirements

• Associate’s Degree in Engineering or equivalent experience
• Fluent in AutoCAD, Solidworks, Inventor or other 3D drawing programs
• Knowledge or working experience of industrial processes and process machinery.
• 2-3 years of experience in a customer-facing role, ideally working alongside sales or customer service teams
• Team player, goal oriented, excellent communicator with good mechanical aptitude
• Enjoys fast-paced working environment with constant team communication
• Ability to work independently when required
• Creative mind and can-do attitude

Nice To Haves

• Bachelor’s Degree
• Experience in food and beverage, manufacturing, marine, waste & recycling industries will be a plus
• Industrial design experience or schooling a plus

Responsibilities

• Understand customer requirements to deliver best-in-class JWC product recommendations
• Responsible for creating CAD drawings and equipment specifications in timely fashion
• Produce drawings that demonstrate JWC equipment placement within customer’s processes
• Establish & support sales to deliver a high level of customer satisfaction during pre-sales activities
• Work closely with JWC engineers and operational teams to facilitate successful post-sales activities
• Demonstrate excellent organizational, communication and problem solving skills
• Exhibit proficient knowledge and use of company systems and software
• Build exceptional internal relationships with all JWC departments and divisions
• Maintains a professional image as a representative of the Company.
• Performs other duties and special projects as assigned.
• Adhere to Company Values with excellent communication and collaboration

Benefits

• 15 days of paid time off
• 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree