Indoor Playground Attendant

City of Golden Valley•Brookview - City of Golden Valley (316 Brookview Parkway), MN

1d•Onsite

About The Position

This position supports the daily operation of the Brookview Backyard indoor playground and party rooms by providing excellent customer service, ensuring participant safety, monitoring facility use, collecting fees, maintaining cleanliness, and enforcing facility policies and procedures. The Indoor Playground Attendant helps create a safe, welcoming, and enjoyable environment for children and families.

Requirements

Must be at least 16 years of age.
Ability to communicate effectively with children, parents, and the public.
Ability to follow written and verbal instructions.
Ability to enforce facility rules in a professional and consistent manner.

Nice To Haves

Experience working with children ages 2–12.
Previous customer service experience.
Experience in recreation, childcare, education, hospitality, or community center settings.
Cash handling or point-of-sale experience.
Light cleaning and custodial experience.
Current First Aid/CPR/AED certification.

Responsibilities

Oversee daily operations of indoor playground and party rooms, enforcing rules and safety regulations, following proper emergency procedures.
Collect admission fees, process transactions, and maintain accurate records of daily receipts and attendance.
Assist with facility opening and closing procedures
Clean and disinfect playground equipment, walkways, and party rooms.
Prepare party rooms and playground area, including organizing inventory and operations/party room supplies.
Work closely with management to resolve customers' complaints.
Respond to emergencies, administer first aid as trained, and follow established emergency procedures.
Complete incident, accident, behavior, and shift reports as required.
Assist with promotion of special events and community programs.

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