Individual Gift Specialist

GRACEWORKS MINISTRIES INC•Franklin, TN

9d•Onsite

About The Position

The Individual Gift Specialist plays an integral role in deepening donor relationships by helping donors feel connected to GraceWorks, understand the impact of their generosity, and view themselves as partners in serving our neighbors. They will demonstrate an ability to communicate GraceWorks’ mission and strategy while building relationships and empathizing with donors. This position will interact often outside of the organization with donors of Graceworks. The IGS will possess a high level of relational skills and the ability to communicate in verbal and written form. The individual must be able to maintain a high level of confidentiality.

Requirements

Possess a strong knowledge of fundraising methods and understanding of planned giving tools and strategies.
Ability to clearly communicate verbally and in writing.
Experience using Salesforce CRM and Microsoft Office products (Word, Excel, etc.).
Exemplify qualities of honesty, trustworthiness, initiative, creativity, tenacity, diligence, and dependability.
Strive to live a life consistent with biblical principles, engage with the Bible on a consistent basis, and demonstrate continued growth and spiritual development.
Bachelor's degree in related field is required.
Understanding of task and project management applications/concepts.
Five or more years of Fundraising, Soliciting, and/or NPO experience.
A successful candidate would be a motivated, energetic self-starter with strong problem-solving skills, is highly organized, has attention to detail, and executes professionalism in communication and appearance.
The ability to handle multiple tasks simultaneously; technology and ability to learn quickly; developed organizational skills, including excellent time and self-management skills; Strong sense of initiative and ownership of projects; ability to remain calm under pressure; ability to work independently and as a part of a team.
Strong interpersonal skills showing a professional and compassionate demeanor.

Responsibilities

Build genuine, long-term relationships with individual donors and prospects.
Maintain an active portfolio with a focus of growing donor engagement and investment in our mission.
Conduct 10+ face-to-face donor/prospect meetings each month.
Make consistent weekly personal phone calls and personalized donor outreach.
Learn each donor’s interests, passions, values, and connection to GraceWorks.
Create opportunities for donors to experience the ministry through tours, events, volunteering, etc.
Make donors feel known, appreciated, and connected to the mission (not simply solicited once a year).
Thank donors promptly and personally, particularly following significant gifts.
Use handwritten notes, personalized emails, calls, and other meaningful touch points.
Share compelling stories and updates that demonstrate the impact of their generosity.
Develop appropriate stewardship strategies for significant donors.
Develop individualized engagement strategies to increase giving.
Identify donors with the capacity and affinity for increased or major support.
Make personal solicitation calls, and face-to-face asks when appropriate.
Recognize when a donor should transition into a major-gift strategy portfolio.
Maintain a healthy pipeline of prospects and donors with a clear next step for each significant relationship.
Document all meaningful donor activity in Salesforce, including meetings, calls, emails, thank-you notes, invitations, solicitations, and follow-up.
Keep donor records, notes, next steps, and relationship information current.
Use Salesforce data to identify giving patterns, lapsed donors, upgrade opportunities, and emerging major-gift prospects.
Focus on relationships and personal engagement to drive additional revenue.