Indirect Loan Processor

SkyOne Federal Credit UnionLewisville, TX

About The Position

SkyOne is seeking a detail-oriented, service-driven Indirect Loan Processor to support our growing indirect lending program. In this role, you'll review, verify, and fund indirect loan applications while ensuring accuracy, compliance, and exceptional service for our dealer partners and members. Working closely with underwriters, dealerships, and internal teams, you'll help deliver a smooth and efficient loan funding process while maintaining high standards of quality and member service. If you're organized, thrive in a fast-paced environment, and enjoy helping others, we'd love to hear from you. What You'll Do Day-to-Day As an Indirect Loan Processor, you'll play a key role in supporting SkyOne's indirect lending program by reviewing, processing, and funding consumer loan applications received through dealership partners. On a daily basis, you'll review approved loan packages for accuracy and completeness, verify income, collateral, contract terms, and supporting documentation, and ensure loans meet all credit union policies and regulatory requirements before funding. You'll communicate directly with dealerships and borrowers to obtain missing information, provide funding updates, and resolve documentation issues. In addition, you'll enter and validate loan information within lending and core processing systems, monitor your loan pipeline to ensure timely processing, maintain organized loan files, and collaborate with underwriters and internal teams to facilitate a seamless funding experience. Your success will be measured by your ability to process loans accurately, meet established turnaround times, maintain compliance standards, and deliver exceptional service to both members and dealer partners.

Requirements

  • A high school diploma or equivalent.
  • 1-3 years of relevant experience.
  • Strong understanding of loan processing.
  • Strong attention to detail.
  • Ability to perform multiple tasks under pressure while maintaining a professional demeanor.
  • A high degree of confidentiality.
  • Exceptional member service skills.
  • Proficiency in Windows, Excel, Word, and Internet processing.
  • Strong analytical and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to work independently and as part of a team.
  • Proactive and adaptable to change.

Nice To Haves

  • A college degree is preferred.
  • Experience with indirect platforms (RoutOne, Dealertrack, CUDL) preferred.
  • Familiarity with LOS systems preferred.
  • Experience working with dealers preferred.

Responsibilities

  • Review, verify, and fund indirect loan applications.
  • Ensure accuracy, compliance, and exceptional service for dealer partners and members.
  • Work closely with underwriters, dealerships, and internal teams to deliver a smooth and efficient loan funding process.
  • Review approved loan packages for accuracy and completeness.
  • Verify income, collateral, contract terms, and supporting documentation.
  • Ensure loans meet all credit union policies and regulatory requirements before funding.
  • Communicate directly with dealerships and borrowers to obtain missing information, provide funding updates, and resolve documentation issues.
  • Enter and validate loan information within lending and core processing systems.
  • Monitor loan pipeline to ensure timely processing.
  • Maintain organized loan files.
  • Collaborate with underwriters and internal teams to facilitate a seamless funding experience.
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