Indirect Loan Officer/Funder

Utah Community Credit Union (UCCU)•Provo, UT

9d•Onsite

About The Position

The Indirect Loan Officer / Funder provides operational support for indirect lending activities by processing, funding, documenting, and maintaining indirect automobile loans. This role ensures loans are completed accurately and in compliance with established policies, procedures, and regulations while delivering professional service to members and dealer partners.

Requirements

High school diploma or equivalent required.
Understanding of consumer loan products and services.
Knowledge of loan processing procedures, documentation requirements, and lending operations.
Strong organizational and administrative skills.
Strong typing and computer skills.
Ability to operate standard office software and related computer applications.
Excellent verbal communications and member service skills.
Ability to build and maintain professional relationships with members and dealer partners.
Ability to prioritize multiple tasks while maintaining accuracy and attention to detail.
Must be sufficiently fluent in English to process work and business transactions.

Nice To Haves

One to two years of lending experience preferred.

Responsibilities

Review loan documentation and loan files for completeness and accuracy.
Process coding and posting functions and prepare all documentation required for the funding and closing of indirect loans.
Close and fund loans in accordance with established procedures.
Maintain loan files, suspense files, and hold/mail files.
Receive and direct telephone calls, answer routine questions, and provide credit union information.
Support promotional and loan processing activities.
Assist members and dealers with questions regarding loans, balances, payoffs, and related services.
Establish and maintain strong relationships with dealership partners.
Ensure compliance with applicable lending policies, procedures, and regulations.
Maintain departmental records and files.
Provide administrative and operational support to lending personnel and management.
Participate in meetings and assist with additional duties as assigned.