Indirect Lending Processor

Mountain America Credit Union•Off-site Utah, UT

1d•Onsite

About The Position

Follows specific guidelines and procedures to prepare, examine, and fund loan documents within the Indirect Lending Department. Provide Customer Service to internal and external customers.

Requirements

One to three years of similar or related experience is helpful but not necessary.
High School Diploma or equivalent.
Type a minimum of 35 words per minute.
Basic computer operating skills (windows navigation, mouse/keyboard functionality)
Intermediate to advanced level skill for Microsoft Office (Outlook, Word, PowerPoint, Excel).
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Must have the ability to read, understand and carry out instructions in English in written and oral form.
Excellent communication and telephone skills, data entry experience, attention to detail, knowledge and ability to use the internet, other computer software applications and various office equipment.
Ability to talk, hear, use hands to handle or feel and reach with hands and arms consistently.
Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more).

Responsibilities

Successfully and accurately processes an average of 7% – 9.4% of the total applications received by the department per day while maintaining a 75% assigned book to application ratio.
Communicate with Dealerships, members and potential members to obtain the information necessary to complete and fund the application.
Works closely with the Indirect Loan Officers, when contracts do not match approval, in order to ensure complete and accurate funding of loans.
Ensures timely, accurate funding on loans and maintains a fiduciary responsibility to the credit union when funding loans to dealers.
Audits dealer loan applications for accuracy.
Comply with all regulations as required by law as it relates to this position.
Provides timely wire transfers for funding, when necessary.
Balance teller totals at the end of the day.
Ability to manage own time to meet daily and monthly goals.
Provide quality service (AAA) to members, potential members and dealers when answering the telephone and greeting visitors to ensure quality service to members and employees.
Make and return phone calls as required.
Complete annual corporate online training
Performs other duties as required.