Indigenous Support Worker

Winnipeg Regional Health Authority•Portage la Prairie, MB

2d•Onsite

About The Position

The Indigenous Support Worker assists Indigenous individuals including First Nations, Métis and Inuit clients/patients/residents to navigate the health care system and access culturally safe care while utilizing health services in Southern Health-Santé Sud. The position is based at Portage District General Hospital, with assignment to other facilities in the region according to identified need. The Indigenous Support Worker facilitates and supports communication between clients/families/health care providers as they seek care for their particular situation or condition. The Indigenous Support Worker is integrated into client care teams to ensure timely, primary supports including translation/interpretation services, personal supports and/or counselling and appropriate discharge planning that accounts for linkages with external health care providers, medical needs and community limitations. The Indigenous Support Worker participates and engages in client/family care meetings as part of interdisciplinary health teams and acts in accordance with Southern Health-Santé Sud policies and procedures. The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.

Requirements

Grade twelve (12) high school education or equivalent (e.g. GED).
Experience working with Indigenous people in a social service setting.
Experience working in a team environment.
Knowledge of Indigenous and Non-Indigenous services and resources.
Knowledge of health issues impacting Indigenous communities.
Knowledge of Indigenous world views.
Knowledge and proficiency in Microsoft Office and Outlook applications.
Demonstrated proficiency in a local Indigenous language (Ojibway, Dakota, Cree).
Demonstrated excellent interpersonal and communication skills.
Demonstrated excellent problem-solving skills.
Demonstrated ability to work with minimal supervision both independently and as part of a team.
Demonstrated ability to take initiative and anticipate needs.
Ability to respect and promote a culturally diverse population.
Proficiency of both official languages is essential for target and designated bilingual positions.
Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums.
Good work and attendance record.
Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00.
Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check.

Nice To Haves

Proficiency of both official languages is essential for target and designated bilingual positions.

Responsibilities

Assists Indigenous individuals to navigate the health care system and access culturally safe care.
Facilitates and supports communication between clients/families/health care providers.
Provides primary supports including translation/interpretation services, personal supports and/or counselling.
Assists with appropriate discharge planning.
Participates and engages in client/family care meetings as part of interdisciplinary health teams.
Acts in accordance with Southern Health-Santé Sud policies and procedures.
Exercises appropriate level of initiative and independent judgment in determining work priorities, work methods and actions.
Functions in a manner consistent with the mission, vision and values, and policies of Southern Health-Santé Sud.