Index Sales & Service Intern

TMX Group • New York, NY

1d • $20 • Hybrid

About The Position

Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team. Ready to be part of the action? As an Index Sales & Service Intern, you will learn how we are the fastest growing index provider in the world. We have numerous projects needed to help grow and scale our business, identify target clients in different geographies, and look for product gaps in the markets. Leveraging Google Gemini will be key to many of these projects. Through this learning opportunity, your responsibilities will include the following. Client Service & Index Operations: Work closely with the Global Head of Sales and Senior Service Lead to identify and classify the top clients. Contribute to the continuous improvement of our service processes by documenting and updating standard operating procedures for index operations and client support. Maintain meticulous client records and internal databases, ensuring data integrity and confidentiality across our index products. Sales Support, Market Research, Project Support Facilitate the pre-sales process by preparing pitch decks, market analysis summaries, and client-facing materials that highlight the value of VettaFi's index solutions. Play a key role in tracking market trends and competitive intelligence within the index and ETF landscape, summarizing findings for the sales team. Generate impactful reports on key sales metrics, pipeline status, and client engagement, providing valuable insights to the commercial teams. Support preparation of materials for major industry events and VettaFi index launches.

Requirements

• Pursuing a degree or diploma in Finance, Economics, Business Administration, or a related field.
• Must be well versed in leveraging AI: specifically Gemini but open to other AI tools.
• Highly organized with an exceptional attention to detail and a commitment to data accuracy.
• Strong communication skills, both written and verbal, with a client-service mindset.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite (Gmail, Docs, Sheets, etc.).
• Interest in financial markets, investment vehicles (ETFs), or broadly investing.
• Proactive, resourceful, and eager to learn and grow within the financial services/fintech industry.
• Proven experience as a team player who thrives in a collaborative environment and enjoys supporting others.

Responsibilities

• Work closely with the Global Head of Sales and Senior Service Lead to identify and classify the top clients.
• Contribute to the continuous improvement of our service processes by documenting and updating standard operating procedures for index operations and client support.
• Maintain meticulous client records and internal databases, ensuring data integrity and confidentiality across our index products.
• Facilitate the pre-sales process by preparing pitch decks, market analysis summaries, and client-facing materials that highlight the value of VettaFi's index solutions.
• Play a key role in tracking market trends and competitive intelligence within the index and ETF landscape, summarizing findings for the sales team.
• Generate impactful reports on key sales metrics, pipeline status, and client engagement, providing valuable insights to the commercial teams.
• Support preparation of materials for major industry events and VettaFi index launches.

Benefits

• Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets!
• Experience the movement of the market while grounded in the stability of close to 200 years of success.
• Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
• Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.
• Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
• Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree