Outreach Independent Living Specialist - Homeless Outreach

Bowery Residents' CommitteeNew York, NY
Hybrid

About The Position

This position provides comprehensive case management services to identified chronic homeless individuals. The specialist is responsible for all aspects of their assigned caseload, including regular client meetings in the field and office, and ensuring all clinical files and reports are complete and up to date. The role involves intensive work with clients as they progress through the program continuum, conducting comprehensive assessments to identify and assist clients in overcoming barriers to housing and securing entitlements. Additionally, the specialist will develop and work with clients on individualized housing plans, build a network of support services, prepare clients for housing interviews, arrange housing appointments, and participate in case conferences. A key aspect of the role is liaising with clinical staff in other BRC or outside programs regarding common clients. Fire Safety and First Aid/CPR certification, or the ability to acquire them, is required. Related duties are assigned as necessary.

Requirements

  • Strong interest in providing direct services to homeless and/or mentally ill and substance abusing population.
  • Experience in referring clients to substance abuse programs, mental health programs, entitlements and work readiness programs.
  • Ability to assess and recognize signs and symptoms of mental illness and substance abuse.
  • Good writing and oral communication skills.
  • Computer literacy required.
  • Ability to work in a high stress/volume environment, while maintaining communication with the other members of the clinical team.
  • Must have valid state driver's license.
  • CPR training certification or willingness to take training class in CPR.

Nice To Haves

  • BA in related field preferred.
  • Significant experience working in outreach or case management strongly preferred.
  • Bilingual preferred including, Spanish, Polish, Russian, Chinese, Korean or other language.

Responsibilities

  • Provide comprehensive case management services to identified chronic homeless individuals.
  • Manage all aspects of assigned caseload, including regular client meetings (field and office).
  • Ensure all clinical files and reports are complete and up to date.
  • Conduct comprehensive assessments to identify barriers to housing.
  • Assist clients in overcoming housing barriers and securing entitlements.
  • Develop and work with clients on individualized housing plans.
  • Build a network of support services for clients.
  • Prepare clients for housing interviews and arrange housing appointments.
  • Participate in case conferences as necessary.
  • Liaise with clinical staff in other BRC or outside programs regarding common clients.
  • Obtain Fire Safety and First Aid/CPR certification or ability to acquire credentials.

Benefits

  • Health insurance
  • Paid sick time
  • Competitive health and dental plans (coverage for spouse, domestic partner, and dependents)
  • A minimum of 3 weeks paid vacation
  • 12 paid holidays
  • Additional paid sick and personal time
  • A 403(b) pension plan with a matching benefit paid by BRC
  • Tuition assistance
  • Many training opportunities for career development
  • Flexible spending accounts (FSAs) for healthcare, transit, and childcare
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