Independent Living Officer

Lancaster City Council•Lancaster, CA

4h•Hybrid

About The Position

Make a Difference in Lancaster. Join us as an Independent Living Officer and play a vital role in supporting older adults to live independently within our community. You will manage a dedicated Independent Living scheme, ensuring tenants feel valued, supported, and able to sustain their tenancies. Your work will directly impact the wellbeing and quality of life for residents across approximately 65 properties and communal spaces.

Requirements

Full driving licence
Enhanced DBS check
Excellent organisational skills
Attention to detail
Ability to stay calm under pressure
Value working together
Take pride in your work
Show ambition and ownership in delivering excellent service to our community.

Nice To Haves

Passionate about supporting older adults

Responsibilities

Be the main point of contact for tenants, providing guidance on housing, health, and social issues both on-site and in tenants’ homes.
Manage daily operations of the Independent Living scheme.
Respond calmly and efficiently to emergencies.
Maintain accurate records.
Provide cover for other schemes within Lancaster City Council.
Work independently while being part of a supportive, dispersed team.