Independent Freight Agent

4Leaf Services • Salt Lake City, UT

1d • Remote

About The Position

4Leaf Services is a transportation brokerage platform that supports independent logistics agents and small freight brokerages as they grow their businesses. It provides resources, technology, and operational support to help agents serve customers, strengthen carrier networks, and build business momentum. This role is suited to a freight professional who can own customer relationships, act quickly, and drive business growth through strong execution.

The Independent Freight Agent connects shippers with qualified carriers and manages shipments from booking through delivery. The agent builds and maintains shipper and carrier relationships, negotiates rates and terms, coordinates shipments, resolves service issues, and grows an independent book of business using company technology and support.

Requirements

• Prior experience in freight brokerage and a strong understanding of freight generation and rate negotiation.
• An established, active, transferable book of business and established direct shipper relationships.
• Experience overseeing the full freight lifecycle from booking through delivery.
• Hands-on experience with freight brokerage technology, including load boards, Transportation Management Systems (TMS), carrier verification platforms, and customer relationship management tools.
• Comfort working across major freight modes and types, including full truckload, LTL, reefer, flatbed, drayage, and specialized freight.
• Strong working knowledge of freight brokerage compliance, including broker-carrier responsibilities, insurance requirements, and transportation compliance procedures.
• Experience with freight brokerage fraud prevention, including recognizing and preventing double brokering, carrier identity theft, fraudulent dispatchers, cargo theft, and suspicious changes to carrier contact or payment information.
• Experience handling freight claims, cargo damage, shortages, delivery discrepancies, and related documentation and communication.
• Availability to coordinate shipments across Eastern, Central, Mountain, and Pacific time zones as required by customers, and readiness to respond to urgent shipment issues outside standard business hours when needed.

Nice To Haves

• 2+ years of experience as an Independent Freight Agent, Freight Broker, or Freight Sales Representative.
• Experience using DAT and Truckstop for carrier sourcing, load posting, rate negotiation, and monitoring freight market conditions.
• Experience using McLeod, MercuryGate, Aljex, or similar TMS platforms.
• Experience using Highway, Carrier411, RMIS, or similar tools for carrier onboarding, verification, and fraud prevention.
• Experience using Salesforce, HubSpot, or other CRM platforms to manage shipper relationships, sales pipelines, customer outreach, and freight opportunities.
• Availability for occasional weekend communication or load monitoring based on active shipments and customer requirements.

Responsibilities

• Build and manage relationships with shippers and qualified freight carriers.
• Negotiate competitive rates and terms while maintaining profitable freight transactions.
• Coordinate and track shipments to ensure timely, accurate delivery performance.
• Resolve transportation delays, claims, and service issues with all stakeholders.
• Grow an independent book of business using company technology and support.

Benefits

• AIGentech™ technology platform with AI load building, in-system bidding, carrier monitoring, dynamic pricing, real-time tracking, document control, and Quick Pay options.
• Full back-office support, including billing, invoicing, compliance, and administrative workflows.
• Fully remote work environment.
• Access to a digital TMS and national carrier network.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed