Independent Agency Distribution Enablement Manager

PEMCO•Seattle, WA

10d•$103,526 - $195,511•Remote

About The Position

The Independent Agency Distribution Enablement Manager is responsible for designing, implementing, and optimizing programs, tools, and processes that empower PEMCO’s Independent Agent channel to deliver exceptional customer experiences while driving profitable growth. This role focuses on enabling agency partners through the PEMCO Partners Rewards Program, strategic initiatives, technology enhancements, and other engagement programs that strengthen relationships, improve operational efficiency, and accelerate revenue performance.

Requirements

B.A. or B.S. degree or equivalent work experience (Business or equivalent) is required
8+ years in channel enablement, sales operations, or independent agency management within the insurance or financial services industry preferred.
Proven experience in partner engagement, program development, and digital enablement strategies that drive profitable growth.
Industry Knowledge: Strong understanding of insurance industry trends, distribution models, and growth strategies.
Technology Proficiency: Skilled in MS Office and familiar with digital tools/platforms for partner enablement.
Customer-Centric Mindset: Ability to design solutions that address partner and customer challenges while improving profitability.
Communication: Clear, professional verbal and written communication skills for technical and non-technical audiences.
Project Management: Strong organizational and cross-functional collaboration skills.
Leadership: Ability to work independently, influence stakeholders, and lead initiatives with minimal supervision.

Responsibilities

Develop and manage the PEMCO Partners Rewards Program and other enablement programs that enhance agency capabilities, including training, onboarding, and performance recognition initiatives that directly contribute to profitable growth.
Lead the evolution of the Independent Agent digital platform, improving usability, self-service functionality, and overall effectiveness to support growth and profitability objectives.
Collaborate with Territory Sales managers and leadership to create best-practice playbooks, align strategies, and ensure consistent execution across territories to maximize growth opportunities.
Monitor Independent Agency partner performance metrics and provide insights to optimize strategies.
Drive engagement through events and communications, including partner meetings, webinars, and cross-functional meetings that foster collaboration and growth.
Oversee recruitment and onboarding processes for new agencies aligned with PEMCO’s values and growth objectives, ensuring they are positioned for success and profitability.
Participate as the subject matter expert with internal projects and initiatives focused on compliance, new products, and operational and customer experience improvements.
Provide project management to additional initiatives as business needs evolve to maintain competitive advantage and growth trajectory.
Demonstrate behaviors consistent with PEMCO’s policies, values, code of ethics, and business conduct.
Authentically support the PEMCO Brand and are constantly on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
Other duties as assigned.

Benefits

Medical, dental, and vision plans for employees and their eligible family members with generous employer premium cost shares.
Employer-paid basic life and accidental death & dismemberment insurance policies.
Long- and short-term disability benefit coverages.
Participation in PEMCO’s 401(k) plan with a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
Vacation and eight (8) paid holidays.
Four (4) floating holidays.
Up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status).
Paid time off for bereavement, jury duty, and employee volunteering in the community.
Education Assistance Program after one year of service.
Scholarship program for children of PEMCO employees after one year of service.
Children’s birthday gift program.
Flexible Spending Accounts.
Employee Assistance Program.
Charitable gift matching.
Discretionary bonuses.
Tiered sales commissions and/or incentives.