Independent Acquisition Account Support Specialist

Le Vian Corp • Great Neck, NY

12d

About The Position

Le Vian is seeking a Sales Support Specialist to support its field-based outbound sales team. Based in Great Neck, the role provides sales, operational, administrative, and customer service support so representatives can focus on sales activities. It includes direct customer contact and some sales opportunities.

The specialist supports a team of 4–6 acquisition sales representatives by preparing quotes and prospect materials, processing sample and memo requests, maintaining CRM data, coordinating new-account onboarding, and responding to prospective customers. The role may also involve outreach to dormant or under-performing accounts and proactive relationship building with select accounts.

Success in the role means enabling the sales team to work effectively: quotes are sent promptly, CRM records are accurate, new accounts are activated smoothly, and representatives have the materials they need for prospect meetings.

Requirements

• At least 2 years of sales support, sales coordination, or client services experience.
• Proficiency with CRM platforms such as Salesforce, HubSpot, or similar.
• Comfort using order management or ERP systems.
• Strong written and verbal communication skills, including drafting emails, preparing prospect-facing materials, and making customer follow-up calls.
• Ability to manage multiple representatives and priorities without losing attention to detail.
• A proactive, team-first mindset and pride in helping others be more effective.

Nice To Haves

• Experience in jewelry, luxury goods, fashion, or wholesale.

Responsibilities

• Support a team of 4–6 acquisition sales representatives with the behind-the-scenes work needed to keep the sales pipeline moving.
• Prepare quotes, line sheets, and product presentations for prospect meetings.
• Process sample and memo requests and coordinate with merchandising and inventory teams to confirm product availability and pricing.
• Enter and maintain CRM data, ensuring leads, contacts, and deal stages are accurately tracked in real time.
• Prepare prospecting materials, including lookbooks, sell sheets, and customized assortment recommendations based on a prospect's store profile.
• Coordinate new-account onboarding paperwork, including credit applications, terms agreements, and account setup, with the appropriate internal teams.
• Respond to inbound inquiries from prospects generated by campaigns, trade shows, or referrals; qualify leads and route them to the appropriate representative or gather information for follow-up.
• Conduct some sales outreach to engage dormant or under-performing accounts.
• Build relationships and conduct proactive outreach with select accounts to drive sales.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed