Income Audit Specialist

Witham Family HotelsEllsworth, ME
Onsite

About The Position

Witham Family Hotels is seeking an Income Audit Specialist to join their Accounting team. This full-time, year-round role is crucial for maintaining the financial integrity of the company by ensuring the accuracy and completeness of financial data across their properties. The specialist will oversee the daily audit process, reviewing financial activity across multiple hotel systems to verify transactions, identify discrepancies, and ensure reports are accurate, complete, and balanced. This role involves investigating discrepancies, troubleshooting issues, tracing information across systems, and finding solutions when data doesn't align. The ideal candidate will become an expert in Excel, hotel operating systems, and financial reporting, serving as a resource for properties. Their attention to detail and ability to connect information will ensure reliable financial records and smooth operations, even during busy seasonal periods. Witham Family Hotels emphasizes a supportive, family-like workplace and is recognized as a Best Place to Work in Maine and an Inclusive Workplace.

Requirements

  • Advanced Excel skills required, including confidence with large datasets, complex formulas, lookups, pivot tables, and interconnected spreadsheets.
  • Strong analytical and troubleshooting skills with the ability to investigate discrepancies, identify root causes, and resolve issues independently.
  • Ability to reconcile financial data across multiple systems while maintaining a high level of accuracy and attention to detail.
  • Comfortable learning and navigating multiple software platforms and adapting to new systems and processes.
  • Highly organized with the ability to manage multiple priorities and meet deadlines in a fast-paced, seasonal environment.
  • Self-motivated and dependable with the ability to work independently while collaborating effectively with various leaders.
  • Demonstrates professionalism, discretion, honesty, and integrity while handling confidential payroll and employee information.
  • Committed to delivering accurate work and upholding Witham Family Hotels' core values.

Nice To Haves

  • Experience with Sage 50, or similar accounting software is preferred.

Responsibilities

  • Learn and oversee the daily audit process across all properties, reviewing financial activity across multiple systems (Book4Time, Opera, Symphony, Shift4, Heartland, GiftUp, Jonas Chorum, Silverware, and Stripe).
  • Complete daily income audits by reviewing revenue activity, payment transactions, adjustments, refunds, deposits, and other financial records to ensure accuracy and completeness.
  • Reconcile financial data across multiple systems and investigate discrepancies to identify the source of variances and ensure proper resolution.
  • Review and validate daily hotel reports, ensuring transactions are accurately recorded and supporting documentation is complete.
  • Process the billing and payments for the Bar Harbor Laundry Company.
  • Process and audit imported data using complex Excel worksheets, maintaining accuracy across multiple interconnected spreadsheets and reporting tools.
  • Collaborate with department managers and property leaders across all hotels to resolve discrepancies, improve processes, and support accurate financial reporting.
  • Take on additional accounting-related tasks as needed.

Benefits

  • PTO (Paid Time Off): Earn up to 136 hours in your first year (prorated based on hire date).
  • Health Insurance: Multiple Aetna plans, with 80% of the cost covered, including family options.
  • Dental and Vision Insurance: Dental plan covers up to 4 cleanings a year, with 80% of the cost covered. Vision insurance also available.
  • 401(k) Plan: Up to 4% company match.
  • End of Season Bonus.
  • Heating Savings Program: Partnership with Irving and Dead River for savings on heating oil and propane.
  • Core Values Program: Earn points toward branded swag.
  • Life Insurance & AD&D: Company covers the first $10,000, with additional voluntary coverage available.
  • Short-Term Disability: Provided at no cost.
  • Referral Bonus: Up to $1,000 per new full-time employee referred.
  • Discounts: Hotel stays, dining, and spa services at their properties and select New England Inns & Resorts collection hotels.
  • Employee Recognition Programs.
  • Employee Assistance Program (EAP): Free and anonymous counseling services.
  • Employee Relief Fund: Financial support for unexpected situations.
  • Annual Flu Shot Clinic.
  • Witham Family Hotels Gala: An annual event that recognizes employees.
  • Community Giving: The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations.
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