Incident Response Analyst

Cisco•Austin, TX

21h•Onsite

About The Position

The application window is expected to close on: 08/15/2026. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This is a 24 x 7 Global Operations role with a shift time of 10:00 am – 8:00 pm Pacific Time, Wednesday - Saturday. There is an on-call rotation of 1 week every 2 months from 11:00 pm – 8:00 am Eastern Standard Time. Splunk's Threat Response SOC operates globally, 24/7, at the intersection of incident response, detection engineering, and automation. We protect Splunk's enterprise and product environments and we're constantly building better ways to do it. Our team of analysts and engineers turns repetitive manual work into documented, version-controlled, AI-augmented workflows. We're builders and defenders. Come help us reinvent the modern SOC! Your Impact: Own the full arc of security incidents from first alert to documented resolution. This role combines hands-on security operations with AI-enabled investigation workflows and human-supervised agentic tooling to reduce analyst toil. Success looks like faster incident response, less noise, and a SOC that gets sharper every sprint!

Requirements

Bachelor's Degree and 4+ years' of experience in security operations, incident response, or related technical role.
Working knowledge of incident response, alert triage, threat hunting, evidence handling, escalation workflows, and common attacker techniques.
Hands-on experience triaging and investigating alerts using SIEM, EDR, cloud, or network security tooling.
Experience with Git/GitLab workflows: branching, merge requests, code review, and CI/CD.
Experience with automation scripts, and make updates to playbooks, pipeline configurations, or modular tooling.
Experience with AI-assisted development, AI-powered security tooling, or agentic workflows, and ability to critically evaluate tool output before taking action.
Experience with MITRE ATT&CK, threat hunting methodology, malware triage, phishing analysis, vulnerability exploitation, attacker infrastructure analysis, or SOC performance metrics.
Must be a U.S. Person (U.S. citizen) as this role maintains services in a FedRAMP-compliant environment and may perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Nice To Haves

Strong written and verbal communication skills, including the ability to document investigations, write clear runbooks, and explain technical findings.
Experience with Splunk Enterprise Security, Splunk SPL, SOAR platforms, or large-scale security telemetry environments.
Experience building, maintaining, or reviewing SOC automation, enrichment workflows, SOAR playbooks, detection-as-code, reusable modules, or agentic investigation workflows.
Experience with GitLab CI/CD or similar pipeline systems, including pipeline configuration, automated testing, validation, deployment workflows, or approval gates.
Familiarity with cloud, container, Kubernetes, CI/CD runner, artifact registry, package management, or software supply chain security concepts.
Scripting or automation experience in Python, Bash, Go, or JavaScript.

Responsibilities

Triage, investigate, and respond to security alerts across Splunk's enterprise and product environments.
Scope threats, collect evidence, and drive response actions using Splunk tooling and security platforms.
Partner with Detection Engineering to tune detections, cut false positives, and close coverage gaps.
Build and maintain SOC automation to eliminate repetitive work including scripts, playbooks, and enrichment workflows.
Apply AI-assisted and agentic tooling to accelerate investigation, enrichment, summarization, and repeatable analyst workflows with human oversight at every step.
Hunt threats, lead incident reviews, and contribute to cross-team investigations that raise SOC-wide quality.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt employees)
flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (non-sales roles)
performance-based incentive pay (sales roles)