Incident Responder

United Wholesale MortgagePontiac, MI
Onsite

About The Position

United Wholesale Mortgage (UWM) is seeking a highly skilled Incident Responder to join our Information Security team. This role is pivotal in identifying, analyzing, and responding to cybersecurity incidents within our organization. The ideal candidate will possess strong technical skills, a proactive and self-starter mindset, and a deep passion for cybersecurity. Additionally, they will work collaboratively with other team members to ensure the protection of UWM's data and systems while driving continuous improvement in our incident response processes.

Requirements

  • Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field
  • 3-5 years of experience in incident response, digital forensics, and cybersecurity operations
  • Strong understanding of network protocols, operating systems, and security technologies.
  • Prior experience mentoring others
  • Proven experience with security information and event management (SIEM) tools, intrusion detection/prevention systems (IDS/IPS), and endpoint security solutions.
  • Strong analytical and problem-solving skills, with a proactive and self-starter mindset.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment and manage multiple priorities.
  • Commitment to continuous improvement and staying current with the latest security trends and best practices.
  • Ability to work 100% on-site in Pontiac, MI

Nice To Haves

  • Relevant certifications (e.g., CISSP, CISM, CEH, GCIH)

Responsibilities

  • Lead the monitoring of security alerts and events from various sources including SIEM systems, IDS/IPS, firewalls, and endpoint security solutions.
  • Perform initial triage, validation, and classification of incidents to determine the severity and potential impact.
  • Conduct in-depth analysis of security incidents to identify the root cause and understand the attack vectors.
  • Respond promptly to cybersecurity incidents following established incident response procedures.
  • Contain and eradicate threats by isolating affected systems, removing malicious artifacts, and applying necessary patches or configurations.
  • Coordinate with IT and other relevant teams to ensure effective incident resolution and system recovery.
  • Lead and conduct digital forensic investigations to collect and preserve evidence related to security incidents.
  • Analyze compromised systems, network traffic, and log files to reconstruct attack timelines and identify indicators of compromise (IOCs).
  • Prepare detailed incident reports and documentation for internal use and regulatory compliance.
  • Participate in post-incident reviews to identify lessons learned and recommend improvements to incident response processes and security controls.
  • Stay current with the latest cybersecurity threats, vulnerabilities, and attack techniques to enhance response capabilities.
  • Contribute to the development and maintenance of incident response playbooks, runbooks, and standard operating procedures.
  • Work closely with other security team members, IT staff, and business units to ensure a coordinated and effective response to incidents.
  • Provide timely and clear communication to stakeholders regarding the status and impact of incidents.
  • Assist in conducting security awareness training and exercises to improve the organization's overall security posture.

Benefits

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi
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