22243 - Incident Mgmt Coord

Virginia Department of Transportation • Ashland, VA

12h • $70,349 - $114,317 • Onsite

About The Position

This role is responsible for planning, executing, and continually reviewing incident and emergency management operations. The Incident Management Coordinator will lead and direct Area and Regional Incident Management Committees, and coordinate with emergency service and incident management organizations at various levels. Responsibilities include preparing incident and emergency response plans, conducting necessary training, and providing traffic management planning for emergency operations and special events. The position also involves providing analysis and support to assigned operational program areas.

Requirements

• Ability to apply National Incident Management principles and practices to a variety of events.
• Ability to communicate effectively with internal and external customers.
• Ability to effectively problem-solve and apply critical thinking to traffic operations incidents.
• Ability to follow oral and written instructions.
• Ability to gather and analyze data and reach sound, logical conclusions.
• Ability to make sound decisions during emergency situations and/or for time-sensitive situations.
• Ability to plan and schedule 24-hour public service operations.
• Ability to report to incident scenes with exposure to live traffic conditions (noise, fumes, dust, gases, chemicals, etc.) and encounter unexpected safety hazards.
• Ability to respond calmly and effectively in emergency situations.
• Ability to walk or stand on uneven terrain or surfaces to review incident and/or accident scenes.
• Ability to work during emergency situations.
• Ability to work independently and cooperatively with others, building consensus and promoting open communications.
• Ability to work independently to set priorities, schedules, resolve issues, and make decisions.
• Knowledge of federal and state regulations and procedures related to incident management.
• Knowledge of public safety operations, emergency response, and coordination relating to highway incidents.
• Skill in the use of computers and software applications.
• Ability to communicate effectively orally in writing.
• Experience reflecting knowledge of public safety operations, emergency response, and coordination relating to highway incidents.
• Experience reflecting the ability to apply National Incident Management principles and practices to a variety of events.
• Experience reflecting the ability to plan and schedule 24-hour public service operations.
• Experience working independently, cooperatively with others, building consensus, and promoting open communications.
• Valid driver's license.

Nice To Haves

• A combination of training, experience, or education in Incident Management, Emergency Management, Transportation Management or related field desired.
• Experience and training in safety and work zone management.
• Experience in incident, emergency and special event operations.
• Experience in leading 24-hour emergency operations.
• Experience in real-time emergency operations, incident management, traffic management and public safety agency coordination and communications.
• Knowledge and experience in transportation operations.
• Knowledge of federal and state regulations and procedures related to incident management.
• Training in transportation incident and special events.

Responsibilities

• Research incident history and develop response timelines.
• Identify areas for possible improvement and work with various parties to plan and implement change.
• Conduct or assist in debriefing meetings following major incidents for continual improvement and communication among participating agencies.
• Prepare After Action Reports and document after-action activities and recommendations.
• Review all incident management operations associated with the Regions TOC, including safety service patrol, room operations, traffic signal systems coordination, and freeway traffic management devices.
• Develop methods of measuring performance, conduct trends analysis, and evaluate needs.
• Assure statewide and regional performance measures and standards are consistently met or exceeded.
• Assume leadership role as requested by VDOT On-Scene Commander or VDOT Duty Officer to implement response plans, mobilize incident teams, coordinate state and local policy, fire, rescue, and public information officers.
• Serve as VDOT On-Scene Commander for high-profile emergencies.
• Assist Duty Officers as needed, including coaching on incident management practices, providing contact information, gathering information, and interagency coordination.
• Represent VDOT and/or the TOC at pre-planned or special events, including serving as VDOT’s on-scene commander when needed.
• Coordinate with DMV the movement of oversized loads through the region, including escorting when necessary.
• Propose, refine, and evaluate new techniques and implement procedures to reduce response time and expedite site clearance.
• Establish incident management and emergency response goals.
• Lead the development of response plans for roadways throughout the region.
• Work closely with regional transportation, law enforcement, and emergency response agencies to develop evacuation plans.
• Report to incident scenes to review aspects of the incident and/or accident scene, or assist as needed.
• Coordinate with local, regional, and statewide agencies to enhance incident response, management, and communications.
• Work closely with VDOT Central Office Incident Management team regarding training and other incident management activities.
• Lead and/or participate in training opportunities for local, regional, and statewide incident management activities and initiatives and team participation.
• Coordinate closely with and assist the TOC Operations Manager in overseeing the 24/7 TOC operations during emergency situations.
• Represent the region incident management program at various conferences, meetings, and workshops.
• Work with panels, committees, and groups on local, regional, and statewide issues pertaining to incident management, emergency management, congestion management, and other ITS initiatives.
• Prepare and submit reports for incident management activities.

Benefits

• VDOT employees must abide by VDOT's Code of Ethics and the Commonwealth's Standards of Conduct.
• Support for inclusion through the Commonwealth Alternative Hiring Process for individuals with disabilities.
• Pre-employment screenings may include: Fingerprint based Criminal History Background Check, DMV Record Check, Work History Verification, References, Pre-employment physical, Drug screen.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed