Inbound Support Associate

Imperial Distributors, Inc.Worcester, MA
Onsite

About The Position

At Imperial, we sell, distribute, and service General Merchandise, Seasonal Products, and Health/Beauty/Wellness Products to our customers. The Inbound Support Associate supports warehouse operations by safely transporting materials, equipment, and products throughout the facility. This role assists inbound teams by moving totes and carts, supplying workstations, and organizing pallets and materials across multiple warehouse levels. Responsibilities include moving full and empty carts, clearing empty pallets, and performing general housekeeping tasks to maintain a clean and safe work environment. This position requires attention to detail, strong teamwork, and a willingness to learn and operate warehouse equipment such as reach trucks and transporters. If you are punctual, team-oriented, committed to safety, enthusiastic and willing to learn, come join us at Imperial!

Requirements

  • High School Diploma or GED.
  • Basic computer skills, including ability to log in and follow on screen instructions.
  • Ability to read and understand basic written instructions, numbers, and product codes
  • Ability to communicate and understand basic information in English
  • Basic math skills, including addition, subtraction, multiplication, and division
  • Ability to accurately follow instructions from a voice headset, scanner, computer, or paper pick sheet
  • Ability to read and work with alphanumeric codes

Nice To Haves

  • Warehouse experience is preferred.
  • Previous warehouse experience preferred but not required

Responsibilities

  • Utilize reach truck and transporter to support inbound teams.
  • Send totes and products upstairs using a reach truck on carts.
  • Sweep surge areas.
  • Empty trash in surge and bulk area trash/compactors.
  • Bring plastic pallets and wooden pallets down from production mod (2nd or 3rd level)
  • Move full carts from cut stations to staging area.
  • Bring empty carts back to cut stations
  • Remove empty pallets from lines.
  • Must learn to operate reach truck and transporter.
  • Utilize handjack to move pallets of product, totes, or pallets throughout warehouse
  • General housekeeping of work area.
  • Other duties and tasks as assigned.

Benefits

  • Health, dental, vision, 401(k), PTO and more
  • Discounted product store, food events, and summer food trucks
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