Inbound Supervisor

Best Way DistributionKansas City, KS
Onsite

About The Position

Manage day to day operations in the receiving department. Daily operations and responsibilities include: Manage a team of Inbound Dock Clerks and Warehouse Associates to ensure all shipments are properly received in a timely manner upon getting unloaded. Assign side work to Warehouse Associates and Inbound Dock Clerk(s) to ensure Inbound is kept clean and ready for the proceeding work day or future projects. Oversee that all tickets assigned to Inbound in Freshdesk has been responded to and status updated within 2 hours of being assigned the ticket. Ensure charges for receiving all shipments are captured and correctly calculated. Any returns or shipments belonging to clients inventoried in the Pick and Pack department need to be staged in a designated receiving area and the supervisor of Pick and Pack needs to be notified to ensure product is received in a timely manner. Ensure dock clerks have the necessary training to receive products for all clients under Best Way Distribution. Ensure any warehouse associate operating heavy machinery has been properly trained. If a floor loaded container is scheduled to come into Best Way Distribution, the Inbound Dock Manager needs to prepare a team of Warehouse Associates and any materials/supplies needed to unload the container. Ensure all pallets received get a Moveable Unit License Plate tagged for proper putaway. Approves timecards and manage time off requests on Payentry for warehouse associates. All supervisors are responsible for training.

Requirements

  • Manage a team of Inbound Dock Clerks and Warehouse Associates
  • Ensure all shipments are properly received in a timely manner
  • Assign side work to Warehouse Associates and Inbound Dock Clerk(s)
  • Maintain a clean office, mobile workstation, and work environment.
  • Ensure Heavy Machinery inspection sheets are filled out at the start of each day before operating.
  • Ensure Heavy Machinery is put away in its proper location and plugged in.
  • Ensure Dock doors 31-39 as well as personnel doors in the specified area are all closed and locked at the end of the work day.
  • Ensure all tickets assigned to Inbound in Freshdesk has been responded to and status updated within 2 hours of being assigned the ticket.
  • Ensure charges for receiving all shipments are captured and correctly calculated.
  • Ensure any returns or shipments belonging to clients inventoried in the Pick and Pack department are staged in a designated receiving area and the supervisor of Pick and Pack is notified.
  • Ensure dock clerks have the necessary training to receive products for all clients under Best Way Distribution.
  • Ensure any warehouse associate operating heavy machinery has been properly trained.
  • Prepare a team of Warehouse Associates and any materials/supplies needed to unload a floor loaded container.
  • Ensure all pallets received get a Moveable Unit License Plate tagged for proper putaway.
  • Approve timecards and manage time off requests on Payentry for warehouse associates.
  • Responsible for training.

Nice To Haves

  • Cleaning trash on the ground

Responsibilities

  • Manage a team of Inbound Dock Clerks and Warehouse Associates to ensure all shipments are properly received in a timely manner upon getting unloaded
  • Assign side work to Warehouse Associates and Inbound Dock Clerk(s) to ensure Inbound is kept clean and ready for the proceeding work day or future projects.
  • Oversee that all tickets assigned to Inbound in Freshdesk has been responded to and status updated within 2 hours of being assigned the ticket.
  • Ensure charges for receiving all shipments are captured and correctly calculated.
  • Ensure returns or shipments belonging to clients inventoried in the Pick and Pack department are staged in a designated receiving area and the supervisor of Pick and Pack is notified.
  • Ensure dock clerks have the necessary training to receive products for all clients under Best Way Distribution.
  • Ensure any warehouse associate operating heavy machinery has been properly trained.
  • Prepare a team of Warehouse Associates and any materials/supplies needed to unload a floor loaded container.
  • Ensure all pallets received get a Moveable Unit License Plate tagged for proper putaway.
  • Approve timecards and manage time off requests on Payentry for warehouse associates.
  • Responsible for training.
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