Inbound Scheduler

River Valley Foods•Syracuse, NY

6d•$22 - $24•Onsite

About The Position

The Inbound Scheduler is responsible for managing inbound and outbound carrier appointments across multiple distribution facilities. This role ensures efficient dock scheduling, optimizes facility throughput, and serves as the primary point of contact for carriers and internal teams regarding delivery and pickup coordination.

Requirements

3 or more years’ experience in coordinating LTL and Trailer Load freight
Familiarity with MS Office applications
Strong attention to detail and organizational skills
Good communication skills (written and verbal)
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Associate’s degree or higher preferred but not required

Responsibilities

Act as primary point of contact for carriers regarding appointments and dock availability.
Schedule inbound carrier appointments across 4 warehouses in the region.
Maintain dock calendars and ensure balanced daily/weekly capacity utilization.
Prioritize appointments based on urgency, product type, and operational constraints.
Communicate any transportation delays or disruptions to the Operations and Purchasing Teams.
Work with the River Valley transportation team to schedule and coordinate backhauls.
Coordinate and schedule vendor and customer outbound pickups as needed.
Track KPIs including on-time delivery performance, carrier wait times/detention, dock utilization.
Identify trends and recommend process improvements.
Work with the Logistics Manager and Coordinator roles to understand and assist with carrier designation and routing for inbound loads.
Perform various administrative tasks as needed to support the transportation and logistics teams.