New Berlin - Inbound Sales

SWAT Environmental•New Berlin, WI

7h•$60,000 - $80,000•Onsite

About The Position

SWAT Environmental is a company dedicated to creating safer environments by enhancing indoor air quality in homes and workplaces across the United States. As the nation’s leading radon mitigation company, SWAT Environmental is committed to creating healthier homes by reducing radon in homes – the #1 cause of lung cancer among non-smokers. Learn more about us and the opportunity at www.swat-radon.com/careers SWAT Environmental is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. SWAT Environmental strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local laws

Requirements

1+ years of phone-based customer service and/or sales experience.
High school degree or equivalent.
Proficiency in Office 365 programs (Outlook, Word, Excel, PowerPoint).
Self-motivated with the ability to multi-task.
Previous experience troubleshooting customers’ questions and/or issues over the phone.
Excellent verbal and non-verbal skills.
Experience thriving in a fast-paced environment.
Ability to learn new products and services and communicate those effectively to customers.
Experience scheduling appointments within the service industry

Nice To Haves

Military definitely Welcome!!!

Responsibilities

Learn the details of the radon mitigation industry and be able to discuss in detail how systems are designed, priced, installed and serviced.
Answer a large volume of inbound sales & service calls.
Produce residential proposals after site evaluations are conducted by field technicians.
Create real-time proposals/work orders in a customized CRM system and lead customers through a detailed, in-house sales script.
Manage logistics of installation and service appointments for our field technicians to optimize installation time and minimize drive time.
May attend trade shows, real estate office presentations, industry conferences, etc. (following training).