Inbound Sales Development Rep

Point of Rental Software•Fort Worth, TX

3d•Hybrid

About The Position

As a Sales Development Representative (SDR) at Point of Rental, you will be the first point of contact for many prospective customers. In this role, you will qualify and disqualify inbound leads, prospect for new opportunities, and partner closely with Account Executives to ensure high-quality opportunities move efficiently through the sales process. This is a fast-paced, customer-facing role for someone who is motivated, and highly organized. Success in this role requires strong communication skills, sound judgment, attention to detail, and a genuine commitment to helping customers while protecting the sales team’s time and focus.

Requirements

Undergraduate degree preferred, but not required
Experience in sales, customer service, or a customer-facing role is a plus
Strong written and verbal communication skills
Attention to detail and strong organizational habits
Ability to professionally represent the company as the first point of contact
Self-starter with the ability to solve problems independently before escalating
Comfortable working in a fast-paced, multi-channel environment
Tenacity, discipline, and a strong desire to succeed
Ability to handle feedback, improve quickly, and stay accountable to goals

Responsibilities

Learn Point of Rental’s products, market, messaging, and customer segments
Learn and effectively use the tools required to succeed, including Salesforce, chat tools, Zoom, scripts, and product resources
Respond professionally to inbound leads through phone, email, and chat
Qualify and disqualify inbound opportunities based on need, fit, budget, and target profile
Ask strong discovery questions to uncover customer pain points and business needs
Develop relationships with Account Executives, and Sales Engineering teammates
Build a strong understanding of how to identify high-quality opportunities and avoid poor-fit meetings
Consistently meet goals for initial presentation setup and other team expectations
Continue building product knowledge, industry knowledge, and selling skills
Improve ability to identify, qualify, and advance opportunities with sound judgment
Handle more complex inbound conversations and objections, including pricing conversations
Work with mentors and managers to set development goals aligned with advancement
Demonstrate the self-starting behavior, organization, and preparation needed for promotion