Inbound Sales Consultant

Newfold Digital•Florida - Remote, FL

21h•Remote

About The Position

At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support. As a Sales Consultant, you'll be the first point of contact for customers looking to build or strengthen their online presence. You'll take a consultative approach to every interaction by understanding each customer's goals, identifying opportunities, and recommending solutions that help their business succeed. You'll join a collaborative team focused on delivering an exceptional customer experience while helping entrepreneurs and small business owners navigate their digital journey. Our mission is to provide world-class service by giving customers the tools, guidance, and confidence they need to bring their vision to life.

Requirements

Self-motivated and driven to meet and exceed sales goals.
An excellent communicator with strong verbal and written communication skills.
Passionate about helping small and medium-sized businesses succeed.
Skilled at building relationships and earning customer trust.
Comfortable navigating multiple systems while managing several tasks at once.
Adaptable, coachable, and open to continuous feedback and development.
A collaborative team player with a positive attitude and customer-first mindset.

Nice To Haves

Previous sales, customer service, or consultative sales experience.
Experience working toward sales or performance metrics.
Familiarity with websites, digital marketing, or online business solutions is a plus but not required.

Responsibilities

Handle inbound customer calls while identifying opportunities to grow their online presence.
Build rapport and uncover customer needs through thoughtful discovery and consultative conversations.
Educate customers on website solutions, digital marketing, and online business strategies.
Recommend products and services that align with each customer's business goals.
Resolve customer concerns within the scope of support while providing a seamless experience.
Consistently meet or exceed performance expectations, including sales goals, customer satisfaction, and quality metrics.
Demonstrate strong time management and the ability to multitask in a fast-paced, high-volume environment.
Maintain accurate customer documentation and follow established processes.
Close sales with confidence, professionalism, and integrity.